What are the responsibilities and job description for the Pool Concierge position at Life Time?
Position Summary
The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge of Life Time products and services. They will proactively meet the needs of members and accurately answer questions.
Job Duties and Responsibilities
Greets and admits members and guests into the outdoor pool, and validates member and guest access to pool through Pool Memberships and Guest Passports
Completes various Pool Deck duties such as providing wristbands for Junior members and guests, handing out towels, and basic upkeep of space around you
Position Requirements
High School Graduate or Equivalent
CPR and First Aid Certified
Minimum of 6 months customer service experience
Ability to stand for minimum of 4 hours at a time
Excellent verbal and written communication skills
Ability to proficiently use a computer and tablet
Ability to work outside in the summer months for a minimum of 4 hours at a time
Preferred Requirements
Minimum of 6 months reception experience
Lifeguard Certifications (within 60 days of hire)
Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
