Advancement Services Database Administrator

Description

Life University is currently in search of a motivated individual to take on the role of Advancement Services - Database Administrator. In this crucial position, you will be entrusted with the vital task of upholding the integrity of all databases employed by the Advancement Division at Life University. To excel in this role, you will need to continuously enhance your knowledge of database applications while keeping abreast of evolving hardware and software technologies. Your support will be pivotal in aiding the growth of the Advancement Division, as you will work directly with its various departments and assume increasing responsibilities.

In all interactions, the highest level of professionalism and confidentiality is expected from the Administrator. Given that this position interfaces with other University departments, a keen understanding of cross-departmental requirements is essential. Developing a strong working relationship with the Life University IT department will also be integral to your success in this role.

Responsibilities

• Manage complex database operations.
• Maintain database functionality, perform backups, monitor performance and capacity.
• Generate complex database queries, exports, imports, and reports to support department needs, including event and gift reports. Develop custom fundraising and database reports, including quarterly for Board Meetings.
• Prepare donor solicitation and recognition lists, implement regular NCOA updates, and perform data clean-up functions.
• Provide database training on policies and procedures to Alumni Relations, Development staff, and volunteers.
• Ensure the integrity, security, and enhancements of all Advancement Division databases.
• Manage staff user accounts, roles, and privileges.
• Troubleshoot department-related database issues, identifying ongoing technology needs for process improvements.
• Plan and coordinate system upgrades, research new database applications, and make recommendations to the Director.
• Create and implement gift coding and attribute table entries for accurate gift record tracking.
• Process online updates through Raiser’s Edge plug-in (NetCommunity), RENXT gift batches, and Blackbaud Portal.
• Import data from external platforms using ImportOmatic software.
• Generate mailing lists for various communications throughout the year.
• Update weekly fundraising dashboards and donor updates for the Development Team.
• Produce mailing lists and send e-blasts through NetCommunity Grow; provide Marketing Coordinator with RENXT lists for RENXT emails.
• Monitor assignments and deadlines in project management software, Monday.com, including query requests for mailings and email communications.
• Work with Director to set up and maintain current and future on-line giving opportunities via Raiser’s Edge, NetCommunity Grow site, and JustGiving.
• Assist Division leadership with special events and other projects as needed.

Qualifications

Requirements

• Bachelor's degree in technology systems, business administration, computer science, information systems, or related field preferred.
• Proficiency in Raiser's Edge is essential.
• Strong proficiency in MS Office suite, particularly Excel, is a must.
• Minimum of five (5) years of proven experience in database administration and support, including complex data import/export, query functions, data manipulation for reporting, and managing direct mail campaigns using Blackbaud products, specifically Raiser's Edge.
• At least three (3) years of experience in a fundraising environment.
• Knowledge and experience in tools like Raiser's Edge, Blackbaud NetCommunity Grow, JustGiving, ImportOmatic, and SQL platform.
• Familiarity with other Blackbaud products such as Raiser's Edge NXT, Research Point, and Blackbaud Merchant Services is a bonus.
• Experience with database conversions and upgrades is required.
• Experience at educational institutions or non-profit fundraising environments is a plus.