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UX Researcher II Hot Job Los Angeles, California Department Product Design

Lifeattinder
Los Angeles, CA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/16/2025

Launched in 2012, Tinder revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need : real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45 languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”

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Our Values : One Team, One Dream

We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.Own It

We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.Spark Solutions

We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.The Role : We are looking for a passionate and experienced Staff UX Researcher to work on our team and collaborate with partners across Product, Data, Voice of the Customer / CX, and more. As a Staff UX Researcher at Tinder, you will lead large-scale, complex research initiatives, collaborating closely with cross-functional teams to deliver high-quality research insights that drive strategic product decisions, inform our product roadmap, and help us design and develop products that enhance the user experience.What You'll Do :

Collaborate with UX Researchers, Product Designers, Product Managers, and Data Scientists to define research objectives, plan studies, and execute research initiatives.Conduct primary and secondary research using qualitative and quantitative methodologies such as usability testing, user interviews, surveys, and more to improve the adoption, usability and enjoyment of Tinder experiences.Partner with cross-pillar and cross-functional teams to identify research needs and evaluate research topics, critically analyzing and optimizing research frameworks to ensure effective study design.Translate user insights into actionable recommendations that inform product strategy and design improvements.Advocate and spread empathy for the user by communicating research findings through written reports, creative artifacts, storytelling, and presentations tailored to diverse audiences.Support iterative testing of design solutions to ensure alignment with top user needs.Develop a deep understanding of your craft by owning key aspects of the research process, such as test setup, data collection, analysis, and reporting, while starting to spot gaps and improvements in processes and documentation.Minimum Qualifications :

Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent professional experience.2–4 years of experience in UX research, with a proven ability to apply qualitative and quantitative methodologies to inform product design and decision-making.Experience conducting generative and evaluative user research to address product, design, and business challenges.Strong analytical and organizational skills with the ability to balance multiple projects and priorities.Ability to work collaboratively across teams, demonstrating a user-centered mindset and problem-solving skills.Excellent communication skills, with experience presenting insights to stakeholders at various levels.Preferred Qualifications :

Interest in social app products and trends, particularly those that resonate with Gen Z audiences.A collaborative, low-ego approach to working with others and a proactive attitude toward creative problem-solving.Salary Range : $115,000 - $125,000 a yearFactors such as scope and responsibilities of the position, candidate's work experience, education / training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.Our hottest benefits for full time employees 100% paid parental leave (including for non-birthing parents) and family forming benefitsPlan for the Future 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)Personal Growth Mentorship through our MentorMatch program, access to 6,000 online courses through Udemy, and an annual $3,000 stipend for your professional developmentGive back Time off to volunteer and charitable donations matched up to $15,000 annuallyInvestment in your wellness Access to mental health support via Modern Health, paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidyUnlimited PTO With no waiting period and 10 annual wellness days

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Salary : $115,000 - $125,000

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