Medical Records Specialist

Are you ready to save or heal a life?

Do you want to be the person that makes the miracle of donation and transplantation a reality? Do you want to turn tragedy into hope and healing? This is what we do every single day and we think you have what it takes.

Join a team that combines the fulfillment of an amazing mission with incredible benefits. This is not just another job or listing on your resume. Simply put, this job will change you, just like organ, eye and tissue donation and transplantation changes the lives of donor families and recipients.

Every day, the Lifebanc team gets the opportunity to change lives forever. Become a part of our family as we work toward a world where everyone in need of an organ or tissue transplant receives the healing they deserve. Come be a life saver.

What is Lifebanc?

Lifebanc, is the federally designated organ, eye and tissue recovery organization that serves 20 counties in Northeast Ohio. Put simply, we facilitate and coordinate organ, eye and tissue donation and transplantation in our community and educate the public on the importance of our mission. Our vision is pursuing a future where organ, eye and tissue donation is embraced as an honor and personal responsibility. Our mission is to save and heal lives.

Position Description:

This position is responsible for conducting, analyzing, and reporting Medical Record Review (MRR) and Donor Notification Registrations (DNR) results for DSA donor and transplant hospitals to ensure donor hospital and Organ Procurement Organization (OPO) compliance with CMS standards. 

Essential Functions:

• Maintains internal databases and Tableau through appropriate data entry of all organ referrals and approaches.
  1. Uses EMRs for necessary audits as needed and verifies that iTransplant data accurately reflects the patient’s medical record from the EMR database. 
  2. Ensures timely and accurate data for referrals is available for entry into UNET DNR 
  3. Generates monthly Medical Record Review reports via Tableau and verifies reports for accuracy prior to distribution, as required. 
     
     
• Ensures timely reviews of all donor hospital medical records based on CMS guidelines. 
  1. Creates a schedule designed to complete medical record reviews to meet CMS review frequency regulations.
  2. Utilizes remote electronic access for medical record reviews, when available.
  3. Provides to hospitals the requirements regarding which charts need to be reviewed when remote access is not available.
  4. Collaborates with hospital services to determine appropriate hospital persons to receive MRR CMS report.

• Audits hospital medical records timely, thoroughly and accurately to meet CMS medical records review regulations.
  • Audits all A and B hospitals in real time (business days only).
  • Performs an analysis of appropriate referrals for organ donation for timeliness and eligibility.
  • Ensures that all necessary clinical data has been collected and noted in iTransplant. 
  • Identifies and reports missed consults for organ donation via the occurrence database that requires follow-up on failures to meet CMS standards.
    
    
• Creates and maintains Tableau MRR reports to ensure timely and accurate information is available for organization and hospital reporting and analysis.
  1. Reports variations to the Chief Quality Officer and the Health Information Data Analyst so updates/corrections to the appropriate Lifebanc scorecards and the Electronic Medical Record system (EMR) can be entered.
  2. Generates and sends CMS reports from the Lifebanc Tableau database by the 5th of the month.
     
     
• Communicates the results of the MRR audits with the Chief Quality Officer, Hospital Services staff.
  1. Organizes all MRR generated reports on the share drive.
  2. Reports all missed referrals via the Lifebanc Occurrence Database.
     
     
• Educates clinical department in appropriate referral charting to ensure documentation is complete and accurate to meet regulatory requirements as well as internal policies.
  1. Provides feedback on referral documentation quality via iTransplant tasks (i.e. chart corrections).
     
     
• Maintains all Lifebanc MRR policies to ensure they are up to date and accurate.
  1. Writes/revises changes to all MRR SOPs as needed.
  2. Assures changes are appropriately communicated with all Lifebanc staff involved in the process. 

Qualifications:

• Bachelor’s degree in nursing; with certification as an RN.
• At least three years of hospital-based nursing experience.
• Two years course work or job-related experience in QA, QC or Quality Auditing preferred.
• Skill in preparing written materials such as correspondence and reports to meet purpose of audience.
• Skill in establishing and maintaining positive relationships with managers, employees and other donor hospital partners.
• Skill in analyzing data to identify issues and trends.

Compensation and Benefits:

When you join Lifebanc you can expect competitive salaries and a great benefit package. Our benefits include health, dental and vision insurance, health savings account, dependent care flexible spending account, short-term disability, and life insurance. We also offer a generous paid time off program, 401(K) retirement plan, parental leave, on-site fitness facility, tuition reimbursement and more!

Lifebanc is committed to a workforce that is diverse, inclusive and equitable. We encourage qualified candidates to apply.