What are the responsibilities and job description for the INFORMATICS SUPPORT LIAISON position at LifeBridge Health?
Summary
JOB SUMMARY: The Informatics Support Liaison will function as a subject-matter expert with regard to the inpatient EMR to support adoption and optimal utilization by providers and staff. The Informatics Support Liaison will have responsibility for hospital onsite rounding and support of inpatient EMR functionality and workflow and serves as liaison between the end user and information systems resources. This role will support clinicians and providers to enhance application technology and skill with clinical EMR applications. Actively engages in coaching and support that promotes optimal use of enterprise clinical IT systems. Responds to customer support tickets, troubleshooting of issues and documenting resolution. The Informatics Support Liaison applies systems analysis techniques and procedures, including consulting with users and independent troubleshooting, to determine software or system functional specifications are in line with established functionality and workflows and ensures that application problem diagnosis and resolution maintain highest priority.
REQUIREMENTS: Basic professional knowledge; equivalent to a Bachelor’s degree; basic employment skills. HS Diploma is required. Clinical or healthcare experience is helpful. 1-3 years of experience. Job requires travel between LifeBridge facilities. Driver’s license is required.
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.
