Board Liaison and Advancement Services Associ

LIFECARE ALLIANCE

POSITION TITLE: Board Liaison and Advancement Services Associate

REPORTS TO: Director of Development

POSITION SUMMARY:

This position will have frequent contact with donors, volunteers, community partners, and Agency personnel. This position heavily supports Director of Development with individual donor engagement, cultivation, outreach, special events, and donor database. This position also supports Agency marketing efforts, while engaging with the broader Advancement team to assist with other duties as assigned. This position requires a professional demeanor at all times to project a positive image that is crucial to the success of the Agency. Work requires attention to detail and organizational skills, strong communication skills, as well as the ability to multi-task and meet deadlines. Work performed in this position will be of a professional and confidential nature, and requires an understanding of general office practices and an understanding of the inner workings of the Agency, its programs, and fundraising revenue. Position requires performing multiple tasks with multiple deadlines, as well as a significant amount of independence and self-direction to accomplish its essential functions and responsibilities. Work is performed under the general supervision of the Director of Development and in cooperation with other Agency personnel.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

Board Liaison

Serve as the primary point of contact for the Board of Directors and CEO. Provide direct support to the CEO in all matters related to the Board, including the preparation of reports and coordination of meetings.

Advancement Services

Provide assistance to the development office with communications, scheduling, meeting preparations, and special projects. Offer support to the Vice President for Advancement and the President and CEO as needed, including tasks related to agency communications, trainings, internal and special events. Facilitate daily communication with both external and internal partners. Provide assistance for all events and departmental projects as required, ensuring smooth execution and timely completion of tasks. This role also involves daily monitoring of the department and agency phone and email systems, as well as facilitating effective communication between the Development Team and other Advancement teams.

Appeals

Plays a supportive role in the planning, coordination, and execution of fundraising appeals and campaigns. This position is crucial in ensuring that all aspects of appeal campaigns run smoothly, from administrative tasks to assisting in the creation of donor materials. The ideal candidate is organized, detail-oriented, and capable of working collaboratively to assist the Appeals Coordinator in meeting campaign goals and deadlines.

Database, Donor Engagement and Support

Assist in maintaining and managing data into the donor database, in keeping with Agency and team standards. This includes Maintaining the Daily Check Log, donations, updating donor information, new donor information, generating reports, maintaining donor lists, mail merging letters, labels for mailings, and other correspondence to donors and volunteers. This role supports donor engagement efforts by maintaining accurate and up-to-date donor profiles, coordinating donor calls and lunches, and assisting with special events as needed.

Marketing and Communications

Assist team with developing standard marketing materials. Assist with digital marketing efforts, including social media, website content, and e-newsletter. Assist with nominations and awards for Agency publicity.

QUALIFICATIONS:

Bachelor’s degree preferred in Development/Business/Marketing/Communications or equivalent experience in fundraising, communications, marketing, and public relations, with at least one year of experience in development, sales, customer relations, communications; excellent customer service and professionalism; excellent communication skills (verbal and written), proficient knowledge of computer operations and programs including but not limited to Microsoft Office and DonorPerfect Administrative or office managerial experience; Data entry skill using a variety of programs.

WORKING CONDITIONS:

Full-time employment working forty hours per week based on-site at LifeCare Alliance, Monday through Friday; occasional weekend or evening hours for special/donor events throughout the year. Physical demands may include lifting event supplies, setting up venues, and standing for extended periods during events

KNOWLEDGE, SKILLS, AND ABILITIES:

 Exceptional customer service and interpersonal skills, demonstrating a high level of professionalism and a positive attitude.

 Ability to engage and present effectively to both large and small groups in public settings.

 Strong ability to interact with donors and volunteers through phone, email, and in person in a positive and engaging manner.

 Skilled in developing and maintaining positive working relationships with supervisors, agency Board Members, donors, clients, and community members.

 Knowledge of fundraising best practices and experience in managing annual campaigns.

 Ability to plan, organize, and execute multifaceted communication strategies.

 Ability to maintain confidentiality and integrity when handling sensitive information.

 Highly organized, self-motivated, with strong attention to detail, ownership of projects, and a high level of commitment.

 Strong time management skills with the ability to prioritize tasks and meet deadlines.

 Proficient in the use of standard office equipment, including photocopiers, computers, and email systems.