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Residential Program Manager

LifeConnections
Agawam, MA Full Time
POSTED ON 2/21/2025 CLOSED ON 3/4/2025

What are the responsibilities and job description for the Residential Program Manager position at LifeConnections?

Welcome To LifeConnections:

2024 Best Place for Working Parents® Designation!

LifeConnections is a behavioral health care provider with residential programs all across Massachusetts, Maine, New Hampshire and Rhode Island. We primarily serve adults with developmental disabilities and complex mental health conditions.

Position: Residential Program Manager

Location: Agawam, MA

Salary: $58,000-$60,000/year Plus Excellent Benefits!

Program: Group Home for Adults with Developmental Disabilities

What We Offer (full-time):

  • Paid Time Off
  • Vision Insurance
  • STD, LTD, AD&D
  • Paid Life Insurance
  • Full Dental Insurance
  • Excellent Health Insurance
  • Matching Retirement Plan (403B)
  • Comprehensive Wellness Program
  • Education Opportunities for Qualified Candidates
  • Employee Discount Program (including Verizon, etc.)

Qualifications:

  • 2 years of experience working with Developmental Disabilities
  • Strong communication, negotiation, and interpersonal skills
  • Must have high-attention to detail, emergency response skills, and the ability to multitask
  • Must have a valid Driver’s License and meet the safe driver guidelines as established by employer’s insurance carrier
  • Completion and satisfactory results of a criminal background check and fingerprinting are required

Responsibilities and Duties:

The Program Manager performs the following duties:

  • Facilitating the company's Wellness Initiative
  • Acting as the program's dedicated Hiring Manager
  • Supports the supervision of daily programmatic functions including supervision of staff, upkeep of the residence, and implementation of all aspects of individual treatment plans
  • Ensures that complete and appropriate individual records are maintained in accordance with funding source regulations and LifeConnection's policies and procedures
  • Support and oversee the development and implementation of skills development/IAPs, treatment plan goals, ISP objectives, and all other aspects of residential programming
  • Participates in the training of all new employees
  • Manages program funds and supervises personal finances for all clients
  • Evaluates staff performance and provides on-going supervision to all staff
  • Participates in the Emergency On-Call system as directed
  • Ensures adequate program coverage and supervision at all times
  • Keeps the Clinical Team updated on incidents and the overall shift synopsis on a daily basis
  • Maintains Human Rights Training Certification for the position of Human Rights officer for individuals
  • Ensures all Human Rights activities and initiatives are implemented and followed accordingly
  • Safeguards all duties and responsibilities are carried out in a supportive and professional manner
  • Attends appropriate meetings as directed
  • Sustains flexible hours as dictated by program need
  • Performs other job-related projects and activities as requested or directed

Position Summary:

LifeConnections Specialized Support Services provides community based residential, day and behavioral health services to youth, adults and families. The Program Manager, under the supervision of the Regional Director, serves as a member of the management team. Responsibilities include the coordination and facilitation of the Wellness Initiative, acting as the program's dedicated Hiring Manager, and supporting the Program Manager in areas related to supervision and general operation of the residential program where individuals with behavioral/cognitive disabilities reside. The Program Coordinator is responsible for supporting the overall functioning of the residential program including quality treatment, contract compliance, budget management, facilities, and hiring, training, retaining, and scheduling staff.

Why Choose LifeConnections?

Too many of us walk around wishing we could make a difference. We’ve accepted that unfulfilling, dead end jobs are the norm. Don’t believe that for one minute! You deserve to feel great about your accomplishments! At LifeConnections, we’ve curated some of the best residential group homes for adults with developmental disabilities in the country. As an agency, we are known for being the best at promoting from within and offering every employee ongoing opportunities for growth and advancement in their career.

LifeConnections assures equal opportunity and public access and, if necessary, affirmative action in all its policies regarding employment and provision of services. LifeConnections does not discriminate in its hiring, programs or policies on the bases of race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status or sexual orientation.

Visit www.LifeConnectionsusa.org or watch our inspiring video: https://youtu.be/fO9cB7gIcm0

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Are you willing to complete a criminal background check?

Education:

  • High school or equivalent (Required)

Experience:

  • Developmental disabilities: 2 years (Required)

License/Certification:

  • Driver's License (Required)
  • MAP Certification (Required)

Work Location: Multiple locations

Salary : $58,000 - $60,000

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