What are the responsibilities and job description for the IM Health and Science System Specialist - Green Bay WI position at Lifelancer?

Job Title : IM Health and Science System Specialist (HSSS) Green Bay WI

Job Location : Milwaukee WI USA

Job Location Type : Remote

Job Contract Type : Fulltime

Job Seniority Level : Associate

Role Summary

Everything we do every day is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and riskbased compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing testing or compliance your contribution will directly impact patients.

All over the world Pfizer colleagues work together to positively impact health for everyone everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer a global leader in the biopharmaceutical industry is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital Health System and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem.

The Health and Science System Specialist (HSSS) is responsible for launching new products deciding on optimal strategies for managing business relationships understanding formulary access and engaging in product promotion within assigned accounts. In addition the rep is charged with sales efforts and relationship development with assigned customers and accounts including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

The HSSS should possess customer market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales promotional and strategic business development and management skills and indepth customer engagement expertise in both virtual and inperson settings utilize a systematic approach to virtual engagement (e.g. clear agenda next steps / follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools / multiplatforms skills; with the ability to effectively work remotely in coordination with crossfunctional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

The HSSS specifically calls on two sets of accountbased customers to achieve business objectives :

Health Systems and their Affiliates including but not limited to Academic Medical Centers Medical Groups Centers of Excellence and Community Hospitals
Scaled accountbased medical groups and institutions including but not limited to Medical Groups Community Hospitals and Hospital Systems Responsibilities include gaining access to calling on and educating high value clinicians key targets influencers and decision makers within Health systems and / or their assigned accounts.

In addition this representative will also seek opportunities to compliantly gather customer and market insights manage business relationships understand formulary access and engage in product promotion within their assigned accounts and / or across aligned health system affiliates. Sales responsibilities include relationship development with aligned and affiliated physician targets KOLs pharmacists transition of care advocates quality directors pharmacy buyers and other prescription enablers within health system owned institutions medical groups and surrounding hospital service areas or within aligned acute care and medical group accounts. Clinical knowledge includes indepth expertise in or demonstrated ability to learn current promotional therapeutic areas utilized both in ambulatory and inpatient settings.  Demonstrate strong selling skills broad knowledge of payer dynamics competitors and associated disease states. The HSSS is involved in local market planning and implementation of key initiatives within these systems and accounts and coordinates compliantly with Pfizer’s Key Account Managers and Medical Outcomes & Analytics through the IAT as needed.

Role Responsibilities

Ability to effectively identify and implement the most efficient virtual / inperson engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on selfidentified opportunities and insights.

Strategically builds rapport and relationships with KOL’s and customers across virtual and F2F environments; demonstrates advanced capabilities toward call objectives (e.g. pre call planning selling skills clear next steps and appropriate documentation managing to KPIs); elevated ability to utilize digital tools effectively (e.g. Veeva Engage Zoom WebEx Microsoft Office) as well as adapts quickly to new / beta tools (e.g. digital triage app) for successful customer engagement; proactively leverages analytics to assist with developing insights and next best action plans

Compliantly engage key customers to grow business and drive product demand by proactively providing education that in colleague’s judgment best meet HCP and patients’ needs

Utilizes a customer centric approach to develop and deliver relevant targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior / close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources

Utilizes enhanced product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information as applicable)

Creates meaningful impact with HCPs and directs office staff to plan for customer engagements in multiple formats (e.g. virtual and inperson)

Optimizes customer engagements for strategic deployment of approved Pfizer resources to support provider and patient’s needs

Demonstrates strong patient focus in supporting patients’ ability to access Pfizer products by providing relevant information to HCPs on Reimbursement Patient Assistant Program (PAP) Pfizer hub programs and CoPay Resources

Advanced ability to present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer onlabel questions; proactively introduce customers to future state Pfizer ondemand portal (Galaxy) with access to appropriate targeted content

Collaborates effectively and compliantly with crossfunctional colleagues including Field Medical Reimbursement and Key Account Management to address customer inquiries and advance Pfizer objectives. Able to use triaging protocols and digital apps to create rapid connections with appropriate SMEs to address customer inquiries

Effectively use calendaring tools leadership goals and personal insights to address customer

priorities calls effectively; and bring insights from customer surveys to leadership to improve model

Deep knowledge of applicable institutions / organizations / health systems / target HCPs

Drive sales in assigned Health System and / or accounts to include affiliated institutions Medical Groups and HCPs

Contributes to the productivity and effectiveness of the IAT including generating and sharing insights relationship management pull through where appropriate.

Understands and navigates the ongoing changes in the healthcare landscape

Influences customers by uncovering needs and communicating persuasively

Understands Stakeholder Mapping and the Patient Journey

Understands how to utilize insights towards local planning

Develop strategic account selling and management skills

Basic Qualifications

Bachelor’s Degree

Minimum 3 years of previous pharmaceutical biotech or medical marketing / promotional / sales or relevant experience

OR an associate’s degree with 8 years of experience; OR a high school diploma (or equivalent) with 10 years of relevant experience.

Have a history of marketing promotional or sales success strong territory management skills outstanding communications skills as well as demonstrated teamwork leadership ability and accountability

Must live within 25 miles of the border of the territory

Valid US driver’s license and a driving record in compliance with company standards

Demonstrated leadership across peer groups with the ability to sell within specialized market where thirdparty reimbursement and service center has been utilized

Preferred Qualifications

Advanced knowledge of disease states therapeutic areas and products

Strategic account marketing promotional sales and management skills. Develop comprehensive territory / account / customer plans to drive achievement of desired objectives.

Superior marketing promotional sales technical and relationship building skills

Consistent demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance

Demonstrated track record of strong business acumen problem solving strategic thinking data analytical skills and project management skills as well as excellent planning and prioritization skills

Advanced ability to engage influence and support customers throughout the marketing promotional and sales process excellent communication and interpersonal and leadership skills.

Enhanced change agility to quickly learn and embrace new ways of working in a rapidly changing environment.

Advanced Strategic ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.

Demonstrated track record of strong leadership cross functional leadership collaboration and effective utilization of available resources to drive performance.

Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data / call reporting software / applications and able to adapt to Pfizer’s longrange technology adapting and learning to use new technology to deliver in

bringing Pfizer information to market

Change agile and able to adapt quickly to workplace changes

Exceptional time management and planning and organizing skills.

Other Job Details :

Last Date to Apply : February 26th

The annual base salary for this position ranges from $101500 $245400. In addition this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver / parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States.

Relocation assistance may be available based on business needs and / or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an EVerify employer. This position requires permanent work authorization in the United States.

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Employment Type : Full Time

Vacancy : 1

Salary : $101,500 - $245,400

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