Animal Control Supervisor

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

This position is responsible for the supervision the Animal Control Field Services team. Assist in the ongoing development and success of Animal Control Field Services Department. Perform as a role model and leader to Field Services team. Work closely with Field Services Department management team to develop and refine processes and procedures. Be solution oriented and community minded.

Essential Job Functions:

This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

· Uphold the standards and values of LifeLine Animal Project:

·

Save Lives

Build Community

Be Compassionate

Be Exceptional Stewards

Take Responsibility

Be Courageous

Respect, Embrace and Celebrate Diversity

· Supervise Field Officers to ensure that all responsibilities are consistently fulfilled and that they have tools needed to do their job effectively.

· Mentor and coach employees.

· Assist with interviewing and hiring new Officers and oversee training program.

· Ensure team is performing at their highest levels and adhering to organization policies, procedures and practices.

· Ensure Officers possess and maintain all required certifications including the development of and management of a chemical capture program.

· Assist with performance of all administrative duties related to operations of Field Services.

· Monitor time card activity in ADP.

· Monitor vehicle call logs, monthly dispatch logs.

· Assist in creation, review, and updating of new and current department SOPs.

· Support Officers in managing caseloads.

· Accurately and promptly review all paperwork such as animal impoundment records and internal incident reports, ensuring accuracy and timeliness.

· Read and respond, as needed, to HRA email throughout day.

· Handle calls that require more time, experience, or a decision outside the scope of a Field Services Officer.

· Perform all duties and responsibilities assigned to Field Officers.

· Give input and make recommendations of potential new hires within the Field Services Department.

· Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· Ability to effectively organize, lead, and manage staff and their work. Ability to collaborate effectively, and work as part of a team.

· Knowledge of and ability to handle domestic, exotic, and wild animals. Knowledge of restraint, handling techniques, and general animal safety practices.

· Possess and maintain a valid Georgia driver’s license with good driving record.

· Possess and maintain clear criminal background record.

· Ability to safely operate organization vehicle as required.

· Excellent interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees.

· Ability to exhibit sound judgment and handle confidential matters.

· Ability to be a team player with a positive, can-do and pro-active approach who likes working in a fast-paced environment.

· Computer literacy with proficient use of programs including Microsoft Office programs, email, Internet and database management software. Preferred advanced proficiency in PetPoint.

· Ability to maintain certification and perform humane euthanasia of dogs and cats.

· Ability to manage emotional aspect of work in an animal shelter environment in a positive professional manner, including providing input on euthanasia decisions.

· Ability to lift 50 pounds unassisted regularly, 50 pounds assisted.

· Ability to be comfortable working with cats, dogs, small animals, reptiles, fish and wildlife.

· Ability to perform strenuous physical activity daily, including but not limited to: lifting and carrying, reaching, stooping, squatting, standing, and bending.

Education and/or Experience:

· Minimum of high school diploma or equivalent.

· Minimum four years of progressively responsible work experience in an animal control environment, including supervisory experience.

Language Skills:

Must be able to read and interpret kennel policy guidelines and policies and procedures. Must be able to communicate effectively to kennel visitors and provide good customer services skills.

Certificates, Licenses, Registrations:

· Certification in euthanasia may be required.

· Valid, Georgia Drivers license required.

· NACA certification as ACO I, ACO II and ACO III (preferred).

Work Environment:

While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Application Question(s):

• Were you referred to this position by a current LifeLine employee?

Experience:

• Animal Control: 3 years (Required)
• Supervising: 1 year (Required)
• Team management: 1 year (Required)
• Staff training: 1 year (Required)
• Dog handling: 3 years (Required)
• Animal care: 3 years (Required)
• Code enforcement: 3 years (Required)

License/Certification:

• GA Driver's License (Required)

Work Location: In person

Salary : $21 - $24