Assistant Manager, Transplant Coordinators

Job Details

Description

We Are LifeLink…

Our Vision is to maximize the gift of life while giving hope to donor families and transplant patients. Our Mission is to honor donors and save lives through organ and tissue donation.

Our Values are: Compassion. Excellence. Legacy. People. Quality.

Why choose LifeLink? We offer the following:

• Amazing culture since 1982
• Company paid Medical, Dental, Disability & Life Insurance
• Generous company paid Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Encouraging career track
• Fitness Membership Reimbursement …much more!
  
  

Join our team of dedicated professionals who are committed to saving lives.

Summary

Primarily responsible for daily oversight, mentoring, education, and evaluation of Transplant Coordinators and other assigned staff while working within established LifeLink Foundation, OPO, and regulating agency laws, regulations, policies, protocols, guidelines, and requirements. Mentors staff through one-on-one interactions, frequent meetings and through collaboration with the Recovery Services leadership team.

Responsibilities

• Guides assigned staff toward the accomplishments of LifeLink’s mission and goals, including selection, training and development, scheduling, and job assignment, coaching and counseling, appraisal, and recognition, and recommending promotional and disciplinary status:
• Directs work planning approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies.
• Participates in hiring through screening resumes and conducting interviews.
• Manages process of mid-year and annual evaluations of coordinator and other assigned staff, providing one-on-one evaluations with the goal of strengthening and increasing personal and professional competencies.
• Participates in the Administrator on Call schedule. Serves as a backup to the Director of Recovery Services.
• Serves on LifeLink Foundation committees to ensure efficient practice and compliance with UNOS and LifeLink policies.
• Recommends and implements revisions in procurement protocols to continuously improve the work environment by actively participating in the Policy Review Committee.
• Provides ongoing staff training to ensure compliance with policies and staff development.
• Supervises, evaluates, and provides direction in the development of Core Competencies for the department and oversees their implementation on an annual basis.
• Assist the Director, Recovery Services with oversight of training, and monitoring trainee staff performance and compliance.
• Facilitates the OPO QAPI process through active participation in the Process / Performance Improvement Committee initiatives and directives.
• Works closely with the Manager of QA/PI and Recovery Services leadership to collaboratively design and implement projects (e.g. PDSA’s) to measure performance and implement innovative and effective performance improvement methods and tools to drive key organizational goals.
• Ensure and monitor ongoing QA process on all aspects of recovery and documentation, maintaining compliance with all standards set internally and by regulatory agencies (CMS, UNOS, AOPO, AATB, FDA, etc.)
• Maintains current knowledge in field through participation in national organizations such as NATCO and AOPO.
• Maintains confidentiality of LifeLink business.
• Performs other related job duties as required and assigned by Director, Recovery Services
  
  

Job Specifications

• BSN, RN, or PA or equivalent. Four years’ experience as a procurement coordinator or experience in critical care nursing or other positions with similar responsibilities. Previous supervisory experience preferred.
• Demonstrated strong leadership, organizational, problem analysis and decision-making skills. Demonstrated ability to motivate peers and achieve cooperation.
• Demonstrated ability to interact and communicate effectively with other staff members and hospital or other external agency personnel.
• Good driving record and current state driver license.
• Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 50 pounds.
  
  

Working Conditions

Pleasant and comfortable work environment. Availability via cell phone 24/7. Possible high stress and long hours while on call. Flexibility in work schedule, based on call schedule/case duration. Hazardous conditions include, but are not limited to, possible exposure to blood and/or body fluids from potentially infected donors and the potential of obtaining cuts and/or punctures to skin from sharp instruments and equipment.

LifeLink is a proud Equal Opportunity Employer (EOE).