What are the responsibilities and job description for the Dispatcher/Scheduler position at LifeMed Ambulance?
Dispatcher/Scheduler – Now Hiring!
LifeMed Ambulance is seeking an experienced and highly organized Dispatcher/Scheduler to coordinate ambulance and paratransit transportation services efficiently. This role requires quick thinking, strong communication, and an in-depth knowledge of the Philadelphia area to ensure seamless scheduling and dispatching of our fleet.
Key Responsibilities:
- Effectively coordinate ambulance and paratransit pick-ups and drop-offs using real-time routing and dispatching strategies.
- Monitor and track drivers to assign trips efficiently, ensuring minimal delays and optimal route planning.
- Quickly adapt schedules as transportation needs change throughout the day.
- Answer calls, take requests, and communicate clearly with drivers, patients, and healthcare facilities.
- Utilize mapping and routing skills to minimize travel time and maximize efficiency.
- Maintain accurate records of trip assignments and driver availability.
- Collaborate with the team to handle unexpected scheduling challenges professionally and efficiently.
Qualifications:
✔ Strong knowledge of the Philadelphia area, including streets, highways, and neighborhoods.
✔ Ability to think quickly and problem-solve in a high-demand, fast-paced environment.
✔ Prior experience in dispatching/scheduling (ambulance or paratransit preferred).
✔ Excellent communication and coordination skills to manage multiple moving parts.
✔ Basic Microsoft Excel skills for schedule tracking.
✔ Ability to remain calm under pressure and handle logistical challenges professionally.
✔ Reliable transportation to and from work.
Why Join LifeMed?
Work in a fast-paced, dynamic environment where every day is different.
Join a team dedicated to patient care and efficient transportation services.
Competitive pay, supportive leadership, and growth opportunities!
How to Apply:
If you are ready to take on this exciting and rewarding role, apply today! Complete an application using the link below:
Apply Here
Work Location: Philadelphia (On-site, Remote work is not available)
Join LifeMed Ambulance and help keep our operations running smoothly while making a difference in patient care!
Salary : $17 - $19