What are the responsibilities and job description for the Front Desk Receptionist and Patient Care Coordinator position at LifeMed Institute?
Overview
LifeMed Institute is growing! We are seeking a dedicated, energetic, positive thinking Care Coordinator and Receptionist to join our healthcare team. The ideal candidate will play a crucial role in ensuring seamless patient care coordination and support within our medical facility. Be passionate about providing high-quality patient care and possess a strong commitment to excellence and patient satisfaction. Our team is dedicated to wellness and empowering our patients to live stronger healthier lives.
Position
This is a Full Time position Monday through Friday with some Saturdays. Benefits, PTO and paid time off.
Duties
- Greet and welcome patients
- Answer phones professionally and energetically
- Schedule, confirm and check out appointments
- Check out and review service and product costs
- Coordinate patient care activities to ensure optimal outcomes
- Collaborate with healthcare providers to develop and implement patient care plans
- Assist in managing patient appointments, referrals, and follow-ups
- Provide administrative support in medical record management and documentation
- Establish and maintain rapport with patients
- Evaluate patient suitability for services with medical team
- Maintain product and service knowledge for practice to cross educate patients
- Ensure the safety of patients and team members
- Assure appearance and cleanliness of equipment and work space
- Verify and review intake, consent and medical history forms
- Ensure all patients concerns, questions and care are resolved professionally and with excellent customer service
Skills
- Proficiency in medical administrative support tasks
- Strong understanding of medical terminology and procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize responsibilities effectively
- Detail-oriented with a focus on accuracy and efficiency
- Good time management and ability to multi task
- Exceptional interpersonal and customer service skills
– Works well in and enjoys a fast-paced environment
– Organization skills and commitment to keeping a well-organized and clean environment
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Lutherville-Timonium, MD 21093 (Required)
Ability to Relocate:
- Lutherville-Timonium, MD 21093: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20
