Case Manager - EAN

Description

About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula.  As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy.  LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community.  Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity.  A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff.  Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Position Summary:

LifeMoves |  Opportunity Service Center | LifeMoves aims to help participants achieve self-sufficiency through various support services, such as financial workshops, resume building, nutrition guidance, and conflict resolution, with the ultimate goal of securing permanent housing.

Case Manager Duties:

Key Responsibilities:

• Eligibility Screening:
• Prescreen clients to determine eligibility for homeless prevention assistance.
• Use the HPAT Tool to assess at-risk individuals and families.
• Application Support:
• Assist clients with completing all required documentation to address housing needs.
• Collect and verify all necessary documents for program eligibility.
• Case Management:
• Monitor service delivery by maintaining regular communication with clients.
• Provide clients with referrals, public benefits assistance, and connections to community resources.
• Educate families on tenant rights and provide connections to legal services as needed.
• Follow-Up Services:
• Conduct regular follow-ups after financial assistance or case management to assess housing stability and offer additional resources.
• Community Collaboration:
• Build and maintain relationships with community agencies to enhance service delivery.
• Data Management:
• Document all program activities, including assessments, intakes, financial assistance, and case management, in HMIS.
• Ensure accurate client records, including progress notes and both digital and hard files.
• Training & Development:
•  Attend required meetings, trainings, and professional development sessions.

Other Duties:

• Perform additional duties as assigned.

Qualifications

Skills and Abilities:

• Strong written and verbal communication skills.
• Excellent time management and organizational skills.
• Strong problem-solving and multi-tasking abilities.
• Ability to work effectively as part of a team.

Preferred:

• Bilingual in Spanish.

Experience:

• Familiarity with the Homeless Management Information System (HMIS) database.
• Proficiency in Microsoft Office programs (Word, Excel, Outlook).

Additional Qualifications for Effective Intake Coordination:

• Experience with eligibility verification processes and document collection.
• Knowledge of public benefits programs, housing resources, and tenant rights.
• Strong interpersonal skills to engage with diverse populations.
• Attention to detail for accurate data entry and compliance with program requirements.

We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

To learn more about our non-profit organization, check out our website at www.lifemoves.org

LifeMoves is an Equal Opportunity Employer (EOE)

Salary : $26 - $33