Well-Being Coordinator

Job Description

Job Description

JOB CATEGORY : Exempt [ ]

Non-exempt [X ]

Created : November, 2018. Updated Feb 2025

LIFEPATH, INC. JOB DESCRIPTION

WELL-BEING COORDINATOR

GENERAL DESCRIPTION :

The Well-Being Coordinator works with older adults who would benefit from a coordinated approach to living independently in the community with a focus on enhancing overall well-being. The Coordinator helps individuals develop practical solutions and access needed resources. A strengths-based approach is used to work in partnership with the client to assess needs, create a plan for living well, expand formal and informal supports, and strategize ways to overcome barriers. Service coordination focuses on addressing underlying issues that may impact well-being and working in coordination with others. This position may also provide fee-based care coordination using the same consumer directed, strengths-based approach.

QUALIFICATIONS :

Education : Bachelor degree in social work or related field; two years experience working with older adults or two years of home-based casework with individuals with mental health / behavioral health challenges preferred.

Strong Clinical Skills : Conducts person-centered assessments, sets and monitors goals, and implements treatment plans.

Emotional Intelligence & Empathy : Shows understanding and care in responding to the emotional state and ideas of another person.

Coaching : understands the change process and works with an individual to make change.

Communication & Interpersonal Skills : Listens and conveys information orally and in writing to a wide range of people.

Critical Thinking & Problem Solving : Objectively analyzes and evaluates information to make informed decisions and formulates plans based on knowledge of resources and person-centered options.

Time Management & Flexibility : Ability to manage time effectively, prioritize tasks, set goals, develop systems for achieving those goals and meet deadlines.

Documentation & Computer Proficiency : Navigates electronic database and writes clinical notes; intermediate application of Google suite skills; competence in virtual platforms such as Zoom / Google Meets.

Cultural Sensitivity : Shows respect and is responsive to the values, beliefs, practices, and experiences of others.

ESSENTIAL FUNCTIONS / DUTIES & RESPONSIBILITIES :

Assesses individuals strengths, interests, and needs.

Identifies formal and informal support systems with the older adult.

Creates a care plan in partnership with individuals involving caregivers or informal supports as appropriate.

Facilitates the utilization of informal supports and professionals who can assist in service plan goals for short and long term support.

Provides coaching and assistance with concrete tasks while working towards a sustainable plan.

Assists with applications, bridging referrals and other tasks to access community supports.

Conducts regular home visits weekly, monthly or as needed.

Communicates with agency staff and community partners who are participants in the individual’s care plan; troubleshoots issues.

Reports any crisis or critical needs to direct supervisor or back up supervisor.

Maintains documentation according to agency procedure.

Attends interdisciplinary case conferences.

Prepares required reports.

Participates in agency trainings and meetings as required; follows agency policy and procedures.

Other duties as assigned.

SUPERVISION :

The Well-Being Coordinator reports to the Clinical Services Program Director.

WORKING CONDITIONS : Physical :

Visual, speaking, auditory and mobile capacity necessary.

Capacity to see computer screen, read written material, and drive a car.

Capacity to hear and speak on the telephone.

Capacity to communicate verbally with consumers, caregivers, supervisors and managers.

Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.

Capacity to drive in all weather to visit consumers in their homes.

Capacity to navigate uneven terrain in all weather to visit consumers in their homes.

Capacity to climb stairs.

Ability to sit or stand for extended periods of time.

Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.

Occasional bending, squatting, and twisting to perform work functions.

Occasional capacity to lift up to 25 pounds.

Mental :

Ability to understand and / or interpret complicated program instructions and laws.

Capacity to learn complicated computer software.

Capacity to deal rationally and calmly with varying personalities

Capacity to work well in a fast paced, rapidly changing environment.

Environmental :

Work is split between indoor office work and traveling outdoors to meetings, trainings and consumers’ homes.

Must be able to tolerate odors and pollutants including but not limited to smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions.

Must be able to tolerate by-products of office machine operation.

Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.

Starting Pay Rate : $24 / hour

Sign On Bonus : $1500

Salary : $24 - $1,500