What are the responsibilities and job description for the Lead Concierge position at LifeQuest?
Lead Concierge
Full Time | Day Shift
Minimally starting at $18/hour (pay based on experience)
The Village at LifeQuest is located in Quakertown, PA. We are seeking passionate team members who care about making a difference. Join our team and be an everyday hero at LifeQuest Nursing Center where quality of life counts! We care like family and our duty is our passion!
What does LifeQuest offer employees?
- Comprehensive medical and dental benefits
- Tuition and Educational Reimbursement
- Generous PTO which starts with 16 days your first year (includes 6 holidays)
- Day off for your Birthday!
- Employee Referral Bonuses
- Principle retirement plan with employer match
- Discounts for onsite Daycare at 3 of our sites!
- Full time employees receive 75% off 1st child. 50% off each additional child
- Part time employees receive 50% off 1st child. 25% off each additional child
- Monthly Employee Appreciate treats
- Biweekly Gas cards!
What will I do as a Lead Concierge?
- Assist with Employee orientation and training programs.
- Assist with Employee Files.
- Back-up Admissions.
- Manage Reception Area.
- Oversee Concierge staff.
- Facilitate communication between all concerned parties.
- Demonstrate awareness of and sensitivity to the needs of residents and their families.
- Service meetings by producing and distributing agendas, minutes and action plans.
- Manage correspondence using current paper and electronic systems for tracking and filing information and data.
- Oversee the handling of all inquiries including taking and routing messages to appropriate parties.
- Support facility events in liaison with management.
- Assist Administrator in inventorying and order supplies as directed.
- Oversee the distribution of staff and residents' mail.
- Provide clerical work at direction of Administrator.
- Develop and maintain relationships with potential and current residents, family members, community referral sources and facility staff.
- Prepare admission packets, handbooks, mailing campaigns, resident records and admission & marketing paperwork.
- Participate in modification of all Web-based communication including the facility website and social media sites.
- Assist in the design and distribution of printed materials and promotional items.
- Assist in development and scheduling of press releases and media advertisements.
- Assists in updating referral networks to generate resident leads.
What is required in this position?
- Bachelor's Degree in related field preferred.
- Must be 18 years of age or older.
- Must have excellent planning, organizational and time management skills.
- Must have excellent communications skills.
- Must have excellent computer skills such as Microsoft Word, Excel, and Power Point; use of internet and email.
What makes LifeQuest unique?
At LifeQuest, we are a family of health care services and facilities dedicated to the maintenance and improvement of the health and life environment of people of all ages. LifeQuest is a nonprofit organization located in Quakertown, Pennsylvania serving the Berks, Bucks, Lehigh, Montgomery and Northampton counties. We are a top-rated, cutting-edge family of facilities offering quality personal and health care services ranging from infant care through senior care.
Why work here?
T.E.A.M. = Together everyone accomplishes more!
LifeQuest will achieve its goals by being the Employer of Choice, by treating our co-workers with respect and in a professional manner, and thereby facilitating our commitment to a high standard of public service.
Salary : $18
