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Receptionist/Psychiatric Assistant - Mental Health

Lifescapes Counseling Associates, PLLC
Apex, NC Full Time
POSTED ON 7/24/2023 CLOSED ON 12/19/2023

What are the responsibilities and job description for the Receptionist/Psychiatric Assistant - Mental Health position at Lifescapes Counseling Associates, PLLC?

Job Summary

Busy professional mental health practice searching for a dependable, team-oriented administrative person to provide reception and client support services. This position also requires gathering vitals (blood pressure, weight, height) for our psychiatry patients (we provide training). Our practice provides psychotherapy, psychological testing, and psychiatric services to a voluntary outpatient population. This full-time position will complement our existing full time administrative staff of 6 people.

We have several adorable dogs that work in our offices to help our clients feel comfortable. Therefore, comfort with dogs is a requirement of the job!

This position requires between 36-40 hours weekly and is an in-office position. On occasion, overtime may be offered but is not required. Must be willing to work 2 evenings a week, and appreciate working in a busy but peaceful, fun, and respectful environment.

Our administrative staff supports and collaborates with our clinical staff of 16 mental health professionals. This is an excellent position for anyone interested in learning more about mental health or medical office procedures. The right candidate will grow within our practice and have opportunities to learn new skills.

Please submit your resume thru indeed.com, no phone calls please.

Job Type: Full-time, Temporary - may become permanent

Responsibilities and Duties

This position will be a second receptionist at our front desk as well as a psychiatric assistant. Job duties include greeting clients for appointments, accepting payments for services, answering phones, obtaining vitals from patients, scheduling and rescheduling appointments, communicating appointment information to clinical staff, planning events, light cleaning, and alerting clinicians of the arrival of their clients. This person will serve as a welcoming presence for our clientele and as indispensable support for clinical staff. Additional duties and responsibilities may be added or changed depending upon the skills and interests of the candidate chosen.

Qualifications and Skills

Mental health or medical office experience and/or a college degree is a plus, but not required. Familiarity with managed care benefits/verifications/authorizations would be beneficial. We will also prioritize candidates who are experienced with office productivity software, various technical applications, and a network environment.

The right candidate will have a warm and welcoming personality with the ability to put others at ease. Other skills we are looking for include effective communication, discretion and excellent boundaries, sensitivity, good organizational skills, comfort with technology, ability to self-direct and tolerate interruptions, strong work ethic, self-control, self-awareness, and the ability to follow thru with client needs. A non-judgmental person with a sense of humor and lighthearted attitude would fit right in with our culture.

Benefits

Benefits include medical, dental, vision, life insurance, paid time off, and the opportunity to work with a great group of people doing meaningful work. And we try to have fun while we work!

Pay is commensurate with experience, skill, and education. Raises are merit and longevity based.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Outpatient
  • Private practice

Medical specialties:

  • Psychiatry

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

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