Cash Poster

About Us: The Lifeskills Fort Lauderdale campus offers exceptional care for individuals dealing with mental health, substance use, and co-occurring disorders. We provide state-of-the-art residential services to individuals who face complex co-occurring challenges and specific health-related medical complications.

Our services are tailored to those who are resistant to medication, exhibit risk-taking behavior, and those who have undergone multiple treatment episodes. Lifeskills provides 24/7 nursing support in a structured and supportive therapeutic environment for the best possible care.

Why You Will Love Working With Us!

At Lifeskills South Florida, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions.

Since everyone has different experiences with mental health disorders, mental health therapies must be equally as unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery.

Our teams foundation is client centered care and clinical excellence through our 5-star service commitment Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team and our team is committed to our clients!

Position Summary

The Cash Poster is responsible for accurately and efficiently posting payments, adjustments, and denials to patient accounts. This role ensures timely reconciliation of deposits and works closely with the billing team to support revenue cycle operations in a behavioral health setting.

Relationships and Contacts

Within the organization: Maintains close and frequent contact with the finance and revenue cycle team members within both Lifeskills and Odyssey.

Outside the organization: Maintains close and frequent contact with clients, insurance providers and third-party vendors, as necessary.

Position Responsibilities

Essential Responsibilities

• Posts insurance and patient payments, adjustments, and denials to patient accounts in the electronic health record (EHR) and billing system.
• Reconcile daily deposits with posted payments to ensure accuracy.
• Processes Daily Cash Posting including posts, balance, and files and logs approved cash posting.
• Researches and resolves discrepancies related to payments, including misapplied funds or underpayments.
• Processes Daily Cash Posting including posts, balance, and files approved cash posting.
• Maintains detailed and accurate records of all transactions.
• Collaborates with the billing team to follow up on outstanding claims, refunds, and payer discrepancies.
• Ensures work is performed in compliance with all company and regulatory requirements, protecting the privacy of client information.
• Communicates essential information to all necessary team members in a timely and accurate manner.
• Manages and uploads patient scanned documents such as insurance authorizations
• Reviews patient accounts self-pay balances and communicates information to patients and/or facility team members.

Additional Responsibilities:

• Provides backup for revenue cycle team as needed.
• Attends team meetings and trainings, as assigned.
• Other duties as assigned.

What we offer

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

Minimum Requirements

Education and Experience

Position requires a high school diploma, bachelors degree preferred, and two (2) years of directly related experience.

Physical Requirements

• While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors
• Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time
• While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste or smell.
• Ability to move 25 pounds

Skill Competencies

• Strong problem solving and analytical skills
• Strong customer service skills
• Proficient with Microsoft Office (Word and Excel)
• Excellent organizational and time management skills
• Successful collaborative skills working with a variety of groups
• Strong attention to detail
• Functional knowledge of basic behavioral health terminology
• Demonstrated familiarity with insurance billing policies and practices

Lifeskills South Florida provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Lifeskills South Florida reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains At-Will.