What are the responsibilities and job description for the LPN Hospice Intake Coordinator position at Lifesong?
Lifesong Hospice is a subsidiary of Country Meadows Retirement Communities. Lifesong is now hiring a full-time LPN Hospice Intake Coordinator to join our dynamic team in our Harrisburg Office!
As the LPN Hospice Intake Coordinator, you will be responsible for managing all aspects of the patient intake process to ensure hospice admissions in an organized and timely manner. Establishes and maintains positive working relationships with co-workers, customers and referral sources. Responds appropriately to customer requests and concerns. Coordinates the insurance verification process. Maintains active communication with all participants during the admission process.
Our investment in you:
- Above standard industry pay and comprehensive benefits including Highmark Blue Shield and employer-matching 401(k)
- PayActiv On-Demand Pay – Work today, get paid tomorrow
- Up to 23 days paid time off your first year, including your birthday and Personal Day of Meaning and opportunity to roll over unused time
- Comprehensive benefits including Highmark Blue Shield for medical
- Excellent vision and dental
- 401(k) retirement plan with company match
- Supplemental life insurance
- Company-paid short-term disability
- Supplemental short- and long-term disability plans
- Family and medical leave
- Paid bereavement and jury duty leave
- Wellness reimbursement incentives
Our support for you:
- Locally and family-owned, private company
- 24/7 direct access to your support team
- On-staff clinical experts to train, mentor and celebrate you
- Career paths and continuing education
- Dedicated full-time weekend and evening on-call team
- Employee assistance program for you and your family
- Co-worker Foundation (grants for in time of need)
- Helping Hand interest-free loans
Benefits may vary based on employment status.
LPN Hospice Intake Coordinator Responsibilities:
- Demonstrates excellent telephone etiquette Answers and responds to all telephone calls in a timely manner.
- Facilitates the collection of all information required for hospice Communicates timely regarding any missing information.
- Maintains close communication with the sales team, clinical team, referral source, and patient during the referral/admission process. .
- Establishes and maintains positive working relationships with current and potential referral sources
- Maintains a comprehensive working knowledge of contractual relationships and ensures that patients are admitted according to contract provisions.
- Ensures appropriate authorization is obtained prior to admission of all
- Provides complete and accurate documentation of intake activities for each Enters initial patient information into the electronic medical record in a timely manner
- Provides timely follow-up for all incomplete admissions including referrals that were “not taken under care” for various reasons.
- Actively participates with the agency leadership team to identify issues impacting the referral/admission process and potential opportunities for improvement.
LPN Hospice Intake Coordinator Qualifications:
- LPN with current licensure to practice professional practical nursing in
- Graduate accredited LPN school of
- Must maintain a state driver’s license in good standing, and maintain an automobile in good working order, one that is insured in accordance with the applicable state laws, and provide proof annually.
- Minimum two years experience; experience in the area of hospice nursing .
- Self-directed and able to work with minimum
- Demonstrated excellent observation, problem-solving, verbal, and written
- Ability to organize and prioritize workload
- High proficiency with computers, Microsoft Office, cellular technology, and EMR
- Demonstrated ability to prioritize tasks and handle pressure and delicate
About Lifesong Hospice and Palliative Care:
Lifesong co-workers connect with our clients in the comfort of their home by personalizing hospice care plans tailored to their preferences and needs and helping them transition to be as comfortable as possible. We seek to celebrate the meaning of their lives and ensure their unique legacy is honored. We want to inspire our caregivers to create harmony for each unique life story—their Lifesong.
EOE
