Demo

Administrative Assistant

LifeSource
Minneapolis, MN Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 4/9/2025

As a key member of our team, Administrative Assistants play a vital role in ensuring smooth operations keeping our organizational systems running efficiently by providing professional, detail-oriented administrative support for the programs, projects, systems, processes and tasks that lead to successful organ, eye and tissue donation. Each Assistant is imbedded in primary operational areas of LifeSource, reporting to the department Directors. They work both independently and collaboratively and maintain high levels of communication, customer service and professionalism.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

This opening will support the Organ Services, and Hospital Development & Family Care leaders.

As an Administrative Assistant, you'll advance our lifesaving mission by performing the following duties :

  • Manage active and dynamic calendars and schedules for multiple leaders.
  • Develop, coordinate, maintain and execute administrative systems, processes, tools and resources that support continuity of services within the defined department and across the organization.
  • Prepare and edit professional correspondence and documents for written and verbal communication to partners, customers, vendors and internal contacts.
  • Coordinate the logistics of in-person meetings, conferences and virtual engagements; including technology, room set-up and clean-up, catering orders, agendas, support materials, virtual event recordings and meeting minutes.
  • Collaborate with subject matter experts to create, review, clarify and update standard operating procedures, policies, guidance documents and work instructions.
  • Collaborate with leaders and team members to develop and maintain departmental intranet pages and resources.
  • Partner with other team members and departments to deploy large meetings, events and activities.
  • Purchase departmental supplies as needed, ensuring timeliness and accuracy of documentation and follow-up related to purchases.
  • Provide excellent customer service to phone and in-person guests, vendors and team members; includes coverage of the front desk reception area, as needed.
  • Work collaboratively and cross-departmentally on tasks and projects.
  • Engage with the other administrative assistants as an active team member; support team with time, energy and compassion; readily share knowledge, skills and abilities.
  • Interact with and process detailed information regarding donor deaths, donation processes and transplant recipients with professionalism, sensitivity and respect; engage in self-care around these potentially difficult topics as necessary and appropriate.

SCHEDULE

  • Work a minimum of 40 hours per week with schedule adjustments to accommodate organizational needs. Primary hours : Monday-Friday between the hours of 8am-5pm. Occasional evenings or weekends as necessary in support of organizational events.
  • Primarily on-site work; some hybrid / remote work possible after individual acclimates to the position and the organization.
  • MINIMUM QUALIFICATIONS

  • Combination of education and experience equivalent to three years of administrative, clerical or program support responsibilities.
  • Proven history of excellent work quality, integrity and professionalism.
  • Strong working knowledge of Microsoft Office applications, especially Word, Excel, Outlook and Teams.
  • Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.
  • Excellent written and verbal communication, proofreading and composition skills.
  • Must be organized, detail-oriented and have excellent critical thinking and problem-solving skills.
  • Ability to contribute as a self-directed, motivated individual and as a collaborative team member.
  • Ability to organize and prioritize tasks and deadlines for multiple projects simultaneously.
  • Ability to build rapport and working relationships with diverse personalities and groups in-person, virtually, by phone and through email.
  • Ability to handle difficult situations with poise and professionalism.
  • Competency in technology-based tools such as personal computers, related software and mobile devices.
  • PREFERRED QUALIFICATIONS

  • Experience creating presentations, graphics, reports, spreadsheets, graphs, tables, charts, manuals, guides and flow charts using a variety of electronic resources.
  • Experience with specialized electronic applications like SharePoint, Customer Relationship Management Systems, Electronic Medical Records Systems, Accounting Systems or Document Control Systems.
  • Experience hosting meetings, activities and events, both in-person and virtually.
  • Projected offer range : $22-26 / hr, based on relevant experience

    Why Join LifeSource :

    At LifeSource, we’re relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin – maybe someone in your very own community.

    Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - accountability, adaptability, trust, growth mindset, and kindness. More information on our continued work toward diversity, equity, and inclusion can be found on our website.

    We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.

    LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA , veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

    PDN-9db02d4c-c846-4d87-9702-5a2ea1081ef0

    Salary : $22 - $26

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