Medical Receptionist/Front Desk

Your Job Description for Secretaries and Administrative
Assistants, Except Legal, Medical, and Executive

Employer Information
Organization Name: Lifespan Speech & Swallowing Services PLLC
About Our Organization: Speech pathology & occupational therapy private practice
Website: www.lifespanspeech.com

Purpose
Seeking a individual as a per diem/part time receptionist in speech and occupational therapist clinic as a front desk receptionist. Must have excellent people/communication skills. Must be organized and reliable. is required.

Education
High School Diploma (or GED or High School Equivalence Certificate)

Availability:

Flexibile Availability Preferred

****Must Be Available Saturdays 8:30am-1:30pm with flexibility to pick up additional afternoon/evening shifts Monday-Friday.

Body Positioning

• Spend Time Making Repetitive Motions
• Spend Time Sitting
• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Communication

• Contact With Others
• Electronic Mail
• Face-to-Face Discussions
• Letters and Memos
• Telephone

Environmental Conditions

• Sounds, Noise Levels Are Distracting or Uncomfortable

Routine versus Challenging Work

• Importance of Being Exact or Accurate
• Importance of Repeating Same Tasks
• Structured versus Unstructured Work

Pace and Scheduling

• Time Pressure

Responsibility for Others

• Responsibility for Outcomes and Results

Role Relationships

• Coordinate or Lead Others
• Deal With External Customers
• Work With Work Group or Team

Work Setting

• Indoors, Environmentally Controlled
• Physical Proximity

Tasks

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet callers/patients and handle their inquiries or direct them to the appropriate persons according to their needs.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Open, read, route, and distribute incoming mail or other materials and answer routine letters.
• Complete forms in accordance with company procedures.
• Make copies of correspondence or other printed material.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Learn to operate new office technologies as they are developed and implemented.
• Maintain scheduling and event calendars.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Manage projects or contribute to committee or team work.
• Mail newsletters, promotional material, or other information.
• Order and dispense supplies.
• Conduct searches to find needed information, using such sources as the Internet.
• Provide services to customers, such as order placement or account information.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Use computers for various applications, such as database management or word processing.
• Create, maintain, and enter information into databases.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

Activities
Interacting With Computers

• Use accounting or bookkeeping software
• Use computers to enter, access or retrieve data
• Use desktop publishing software
• Use spreadsheet software
• Use word processing or desktop publishing software

Getting Information

• Assist with business or managerial research

Performing Administrative Activities​

• Fill out purchase requisitions
• Maintain administrative services procedures manual
• Maintain appointment calendar
• Maintain inventory of office forms
• Maintain records, reports, or files
• Prepare billing statements
• Prepare contract documents

Communicating with Supervisors, Peers, or Subordinates
Establishing and Maintaining Interpersonal Relationships
Organizing, Planning, and Prioritizing Work
Documenting/Recording Information

• Document provision of administrative services
• Enter time sheet information
• Maintain telephone logs
• Perform typing or data entry for extended duration
• Prepare corporate minute books
• Take dictation
• Take meeting notes
• Take messages
• Transcribe spoken or written information
• Type document from machine transcription

Performing for or Working Directly with the Public

• Greet customers, guests, visitors, or passengers

Identifying Objects, Actions, and Events
Communicating with Persons Outside Organization

• Answer calls
• Write business correspondence

Updating and Using Relevant Knowledge

• Use oral or written communication techniques
• Use shorthand writing procedures

Making Decisions and Solving Problems
Evaluating Information to Determine Compliance with Standards
Analyzing Data or Information
Scheduling Work and Activities

• Arrange teleconference calls
• Develop travel itinerary
• Make travel reservations
• Schedule meetings or appointments
• Schedule or contract meeting facilities
• Light cleaning/maintaining a clean/sanitary working environment

Monitor Processes, Materials, or Surroundings

Tools and Technology
Tools
Calculators or accessories

• Calculators

Desktop computers

• Desktop computers

Photocopiers

• Photocopiers
• Photocopying equipment

Scanners

• Data input scanners
• Scanners'

'
Work Location:

• One location

Work Remotely

• No

Job Types: Part-time, Per diem

Pay: From $20.00 per hour

Expected hours: No less than 5 per week

Schedule:

• 4 hour shift
• Evening shift
• Every weekend
• On call

Work Location: In person

Salary : $20