Crisis Counselor - Project COPE 071

LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando counties.

Crisis Counselor - Project COPE (This is a TEMPORARY position)

JOB SUMMARY: Crisis Counselors work with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed. This position is synonymous with term “outreach worker.” Crisis Counselors represents the program in the community and networks with other agencies and partners to ensure needs of survivors are met.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Assess individuals who require traditional mental health or substance abuse treatment.
• Uses data gathered to conduct ongoing needs assessment.
• Perform crisis counseling as needed.
• Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered.
• Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health and substance use services.
• Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority.
• Maintains an awareness of proper safety procedures and guidelines and applies these in performing daily activities and tasks.
• Provides administrative support and performs general office duties such as answering the phone, communicating with internal and external customers, and cleaning as required by program.
• Adheres to professional standards as outlined by protocols, rules and regulations.
• Additional duties may be required as per specific program guidelines.
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance

• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers

KNOWLEDGE AND SKILLS:

• Skill in time and organizational management; ability to complete work under strict time lines, while maintaining flexibility to assist with client issues/concerns.
• Ability to quickly assess situations and use sound judgment in diffusing potentially risky situations; ability to identify services needed by clients during the rehabilitation process.
• Ability to follow both oral and written instructions and complete tasks as instructed.
• Ability to express oneself clearly and concisely both orally and in writing.
• Ability to prepare clear and concise written reports.
• Ability to communicate clearly with clients to develop a supportive and trusting relationship.
• Ability to establish and maintain effective working relationships with co-workers, medical and clinical professionals, educational systems, court systems, and the general public.
• Knowledge of community resources.
• Knowledge concerning current information in the area of mental illness and substance abuse and treatment and related behavioral problems specific to the age and population served.
• Knowledge of managed care environment and different payer sources.
• Knowledge of Agency for Persons with Disabilities requirements.

EDUCATION & EXPERIENCE:

• Education: High School Diploma required. Additional education and/or experience may be required as per specific program guidelines.
• Experience:

• Driving Requirements:
  • Must be Over the age of 21 required
  • Minimum of 5-years driving experience required
  • Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
  • Possess a continuously valid US Driver’s license for the past three years, from date of issue required
  • Safe Driving record required

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.

ADDITIONAL REQUIREMENTS:

• Must be able to pass a Level II Background Screening
• Must be able to pass a preemployment drug test

LifeStream Benefits

• Health/Dental/Vision Insurance
• Short Term Disability
• Pension Plan
• 403(b)
• PTO (Over 4 weeks your 1st year!)
• Flexible Work Schedules
• Tuition Reimbursement Program
• Free Telehealth Services
• And More!

Quick Apply or through LifeStream's Website: https://secure3.entertimeonline.com/ta/6030993.careers?CareersSearch

LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.