Lead Patient Account Clerk (Shift 1) - HBO 065

Description

LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando and Hillsborough Counties.

LEAD PATIENT ACCOUNT CLERK (Shift 1) - HBO 065

JOB SUMMARY : The Patient Account Clerk will assist the Business Office Manager in supervising the Business Office Staff's day to day activities relative to registering clients.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

• Auditing cases to assure insurance / payor source is current and correct, obtaining and disseminating information regarding policies and procedures.
• This employee collects demographic and admission information, admits clients, verifies all information, obtains proper signatures, collects payments, discharges clients, processes service tickets and non-admit paperwork, makes deposits and performs duties in other areas of the department as needed.
• Verbally verifies information with clients as they are admitted.
• Updates information in the system as needed.
• Interviews all clients or guarantors for complete and accurate information.
• Explains all required forms for admission, obtains signatures, and witnesses the signatures.
• Completes face sheets.
• Copies all insurance cards and does insurance pre-certification.
• Ensures that the needs of the client and / or family members are respected in a courteous and timely manner, in keeping with the hospital's Mission Statement.
• Receives, records and locks up all client's valuables.
• Responsible for all discharge paperwork being completed on all clients at discharge.
• Processes all service tickets that are completed and forwards them on to Administration.
• Maintain inventory of supplies for Business Office and responsible for ordering necessary supplies for the hospital.
• Records and makes all deposits.
• Processes all non-admit paperwork.
• Assists Switchboard Operator.
• Responsible for assisting the Business Office Supervisor in scheduling vacation / absences of employees, covering schedules.
• Coordinates coverage for employee lunches.
• Assist Business Office supervisor in training staff; providing them with necessary tools with which will enable them to perform their duties.
• Provides coverage for other staff members as appropriate.
• Performs other duties as assigned by the Business Office Supervisor.
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
• Willingness to abide by the company's published rules and regulations

KNOWLEDGE AND JOB SKILLS :

EDUCATION & EXPERIENCE :

TRAINING & DEVELOPMENT :

Quick Apply or through LifeStream's Website :

https : / / secure3.entertimeonline.com / ta / 6030993.careers?CareersSearch

LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.

POSITION CONTENT : This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and / or remove duties and assign other duties as necessary.