What are the responsibilities and job description for the Outpatient Billing Clerk - Billing - 003 position at LifeStream Behavioral Center, Inc.?
LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando counties.
JOB SUMMARY: The Outpatient Billing Specialist bills all insurances for outpatient charges, reviews EOB's for denials, and updates information in system as needed.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
PERSONAL QUALITIES: Ability and willingness to learn, initiative.
JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
Education & Experience
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
JOB SUMMARY: The Outpatient Billing Specialist bills all insurances for outpatient charges, reviews EOB's for denials, and updates information in system as needed.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
- The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
- Willingness to abide by the company's published rules and regulations
- Responsible for billing outpatient charges to Medicaid, Medicare and Private Insurance.
- Responsible for auditing accounts after payments and doing write off sheets and adjustments.
- Assists clients calling about their bills and balances accounts.
- Performs duties in other areas of the department as needed; any other duties as assigned by Leadership
- Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
- Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
- Age Specific: N/A
- Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
- Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills
- Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
- Performance Specific: Crisis Management, Customer Focus
- Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
- Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
- Cultivates Innovation: Creating new and better ways for the organization to be successful.
- Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
- Drives Results: Consistently achieving results, even under tough circumstances.
PERSONAL QUALITIES: Ability and willingness to learn, initiative.
JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
Education & Experience
- Education:
- High School Diploma or equivalent
- Experience:
- Minimum of One-year experience in an office setting required
- Minimum of One-year of computer experience required
- Experience in a mental health setting desirable
- Health/Dental/Vision Insurance
- Short Term Disability
- Pension Plan
- 403(b)
- PTO (Over 4 weeks your 1st year!)
- Flexible Work Schedules
- Tuition Reimbursement Program
- Free Telehealth Services
- And More!
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
