Behavioral Tech II - SL RTH Residential 114

JOB SUMMARY: The Behavioral Tech II position is integral to the efficient functioning of the assigned unit(s). They will, by virtue of their role, have primary consumer contact and, in that role, will have influence on consumer treatment and progress.  As such, Behavioral Techs are professional staff members with responsibility for supervision and assistance in daily living skills, ensuring safety and well-being of consumers, as well as maintenance of a clean, secure therapeutic environment in cooperation with a variety of disciplines, most importantly the nursing staff.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. 

• Help with the admission of consumers, including taking vital signs, bath and shampoo, if necessary, body check, checking for hazardous objects, listing valuables and personal possessions, and orienting the consumer to the unit. 
• Assist in individual needs assessment, treatment plan formulation and implementation, if necessary, if necessary, for your unit
• Attends treatment team meetings and provides information relative to child’s adjustment in the home, if necessary, for your unit
• Learn and apply to the daily routine, as soon as possible, the principles of mental health nursing. 
• Observe all consumers closely, at all times, never leaving consumers unattended. 
• Report all pertinent observations, changes in physical signs or symptoms, changes in emotional behavior and consumer’s eating habits to the Charge/Unit Nurse.
•  Observe and report consumer’s reactions to visitors or telephone calls. 
• Report feelings and ideas expressed verbally by consumers. 
• Encourage consumers to interact with other consumers and staff, and to participate in the social life of the unit, including recreational and occupational therapy. 
• Assist in the organization and execution of consumer group/recreational activities. 
• Take vital signs routinely, and as indicated by the Charge/Unit Nurse, and report any significant changes or elevations. 
• Encourage consumers to respect the rules and regulations of the unit and give physical and emotional support as it is needed. 
• Encourage consumers to meet their own physical needs such as showering, shaving, oral hygiene, grooming care of hair and manner of dress.  
• Encourage maintenance of cleanliness and neatness in all living and recreational areas, and make sure all consumer areas are clean, neat and uncluttered at the end of each shift. 
• Carry out assigned duties in caring for consumers who require more than routine observation and care. 
• Make checks at least every 15 minutes on consumers confined to bed or in seclusion or restraints. 
• Assist in the management of impulsive, violent or uncooperative consumers. 
• Check any unusual sounds, report suspicious behavior of consumers or visitors, report difficulties with visitors, check consumer’s rooms for hidden hazardous objects or medications, and search and record items brought into consumers. 
• Assist Unit Secretary and nursing personnel with discharge procedures, such as getting consumer ready, gathering consumers’ belongings and stripping consumer’s beds. 
• Escort consumers to areas outside the unit, as necessary. 
• Monitor/Prepare meals and ensure compliance with prescribed diet
• Educate individuals in the preparation of meals according to DCF guidelines, if necessary, for assigned program
• Never leave the unit without permission of the Charge/Unit Nurse, and then only if the Charge/Unit Nurse is not alone, there must be two personnel on the unit at all times. (Hospital only)
• If required, ensure proper documentation is completed in TIER system
• Monitor the self-administration of medication for assigned programs
• Monitor consumers for undesirable side-effects to medication and informs supervisor when necessary
• Monitor supply needs and notify staff when supplies are low, put away supplies when they arrive 
• Run errands and do other jobs as requested by leadership.
• Participate consistently in all in-service training programs.
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
• Willingness to abide by the company’s published rules and regulations 

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. 

• Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. 

• Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. 
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. 

• Age Specific: Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement
• Basis Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
• Personal Effectiveness: Communication, Interpersonal Skills, Self-Management
• Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
• Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions

• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. 

• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Conflict: Handling conflict situations effectively, with a minimum of noise.

• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. 

• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Cultivates Innovation: Creating new and better ways for the organization to be successful. 

• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. 

• Drives Results: Consistently achieving results, even under tough circumstances.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.

EDUCATION & EXPERIENCE: 

• Education: 

• High school diploma or equivalent required
• CNA preferred

• Experience:

• Minimum of One (1) years’ experience in substance abuse and mental health setting is required
• Desirable to have experience working with psychiatric or co-occurring consumers of all ages

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually.  Other training and/or professional development may be assigned due to evolution of programs. 

POSITION CONTENT: This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills or working conditions associated with the position.  While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.