RN Residential Director - RTH - 082

JOB SUMMARY: The RN Residential Director oversees the Road to Home program site.  This is a self-contained residential program that includes a clinical, nursing care and direct support personnel which assumes responsibility for directly providing needed treatment, and support services to individuals classified as having Severe and Persistent Mental Illness (SPMI) with co-occurring SA disorders. The RN Residential Director supervises the RTH Behavior Techs, clinical team, nurses and Nurse Residential Managers within the Road to Home Program (RTH).

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Be knowledgeable regarding the Baker Act, Level IA/IB Residential treatment facilities  
• Be knowledgeable of mental health diagnoses and the general attributions of the SMI population
• Maintain open communication and respect with internal and external stakeholders (e.g. NEFSH discharge planners)
• Adhere to residential protocol as addressed in Chapter 65E=4.016
• Assist in networking resources and referral services for consumers
• Maintain center records in accordance with stated policies and procedures.
• Maintain consistency and accountability in consumer/contract reporting requirements.
• Maintain current with all staff development requirements for this position
• Perform staff evaluations & monthly meetings with staff
• Oversee the reviewing referrals for appropriate admission into the Road to Home Program (RTH)

• Convenes/attends treatment team as required for ongoing assessing and coordination of services for clients, to include discharge planning and follow up services
• Adhere to the program budget and understand the fiscal and reporting requirements of the program.
• Oversee the development of resources and billing opportunities for program sustainability outside of grant funding.
• Ensure data collection for agency and contracted program requirements.
• Cooperate in the data reporting activities at the program, agency, county, state and federal levels.
• Perform on-call back-up duty for nursing staff in accordance with regulatory requirements.
• Perform on-call supervisory duty for scheduling needs, staff supervisory and consultation and emergency purposes.
• Oversee and direct day-to-day operations of the RTH program including (but not limited to) scheduling staff work hours to assure minimum regulatory coverage
• Perform payroll duties by due dates
• Ensure supplies are ordered and available
• Actively participate in recruitment and retention efforts of staff including interviewing and ensuring successful staff onboarding/training
• Monitor and evaluate the status of persons served, ensure appropriate treatment planning and coordination of ongoing treatment activities, assist in the development of discharge plans and follow up care of all persons serviced.
• Ensure all documentation performed by staff via EHR is completed in a timely manner
• Ensure required outcomes measures and FASAMS requirements are completed in a timely manner for each person served.
• Assist in the completion of requirements monthly monitoring reports and participate in monthly monitoring calls with appropriate managing entity.
• Participate consistently in all in-services training programs (e.g. De-escalation Training)
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance

• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers
• Communicate and work collaboratively with medical providers for coordination of care
• Willingness to abide by the company’s published rules and regulations
• Any other duties as assigned by Leadership

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. 

• Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. 
• • Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. 
  • Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. 
  • • Age Specific: Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement
    • Basis Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
    • Personal Effectiveness: Communication, Interpersonal Skills, Self-Management
    • Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
    • Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions
• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. 
• • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. 
• • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Cultivates Innovation: Creating new and better ways for the organization to be successful. 
• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. 
• • Drives Results: Consistently achieving results, even under tough circumstances.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.

ESSENTIAL SKILLS:  It is important for a person in this position to enjoy working with challenging clients and act as a role model whenever possible. This person must be able and willing to work flexible hours.  Must have a clear understanding of the characteristics and problems of youth with and co-occurring disorders and be knowledgeable about the child welfare system.  Demonstrates excellent verbal and written communication skills.  Works collaboratively with internal and external partners.  Displays excellent telephone and customer service skills.

EDUCATION & EXPERIENCE: 

• Education: 
• • Bachelor’s degree or higher in nursing social work, psychiatric rehabilitation, counseling or psychology (Preferred)
  • Associate degree in Nursing (required)
  • Registered Nurse (RN) required
• Experience:  Minimum of 6 years’ experience with the co-occurring population and minimum of two-year supervisory experience required.

• Driving Requirements:
  • Must be Over the age of 21 required
  • Minimum of 5-years driving experience required
  • Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
  • Possess a continuously valid US Driver’s license for the past three years, from date of issue required
  • Safe Driving record required

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually.  Other training and/or professional development may be assigned due to evolution of programs.