Targeted Case Manager I - Adult Case Mgt 029

LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, child welfare, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, Hernando and Hillsborough Counties.

TARGETED CASE MANAGER I - Adult Case Mgt 029 (This position covers multiple counties)

JOB SUMMARY: The Targeted Case Manager I is an advocate and support person to those individuals assigned to their assigned program and links them to appropriate services and monitors the progress or lack of progress by the individual and his or her family.  The Targeted case Manager I will work closely with the individual, the individual’s family, LifeStream staff, and other community organizations to meet their needs, achieve their goals, and optimize their level of independence.

ESSENTIAL FUNCTIONS of JOB & RESPONSIBILITIES: 

• Advocates in the client’s best interest
• Link individuals served with needed services
• Monitor individuals served progress and provide individualized supports
• Conduct a thorough assessment of the consumer’s home stability to establish significant changes in the consumer’s home environment
• Based on this assessment, develop and review the service plan as required to meet consumer needs when there are significant changes in the consumer’s situation 
• Schedule face-to-face contact with consumer served, preferably in their natural living environment as required assigned by program guidelines; review and update service plan and provide encouragement and monitor progress 
• Involve significant others in the consumer’s treatment to augment or create additional supports for the consumer
• Convenes/attends staffing as necessary for assessing and coordinating services for the consumer
• Assist the consumer when possible to improve the consumer’s home environment 
• Assesses needs and develops a plan to meet the best needs of consumer
• Monitors and evaluates service provision and individuals’ progress
• Work with consumer to develop service plans with long and short-term goals
• If servicing youth, provide transition services for youth nearing 18 years of age to an adult system of care
• Assists the consumer to develop connections to natural supports within their own network of associates, including friends and neighbors, community organizations, including service and religious organizations and through participation in clubs, organizations, and other civic activities
• Arranges for procurement of incidental expenses of any additional temporary supports that may be necessary to move the family towards greater independence, stability and achieve resiliency goals as documented in their Plan of Care
• Assists in coordination of any adjunctive services that are out of the scope of practice and therefore not provided by Staff
•  Assists with transporting consumer to medical appointments, court hearings, or other related activities outlined in the Plan of Care as needed
• Communicate and liaison with the individual, family and service providers
• Document accurately and remain current with all documentation
• Attends team meetings as scheduled on a regular basis
• Work flexible hours as needed
• Maintain consumer files including all agreements, release forms, service plan and up to date progress notes at required by program guidelines
• Maintain confidentiality at all times
• Abides by the company’s published rules and regulations
• Any other duties as assigned by Leadership

KNOWLEDGE AND JOB SKILLS: 

• Must have a clear understanding of the characteristics and problems of individuals with a mental health diagnosis(es) or co-occurring mental health and substance abuse diagnosis with behavioral issues placing them at risk for an out of home placement.  
• Must demonstrate excellent verbal and written communication skills and be able to manage computer related tasks effectively. 
• Displays excellent telephone and customer service skills. 
• Must be able to function effectively within a team; however must also be able to function autonomously.
• Must possess excellent problem-solving, advocacy, resource development, time management, and organizational skills. 
• Ability to monitor clients’ self-administration of medications is important. 
• Crisis intervention skills are vital. 
• Must have knowledge of life saving techniques including CPR certification and first aid.
• Patience and high tolerance for frustration is essential.  Initiative, dependability and accuracy are important. 
• The ability to analyze situations and manage them in a proactive manner is important.  Must be able to work within a team and be flexible in job roles.
• Must be able to meet deadlines.  Must have a valid driver’s license and a clean driving record.

EDUCATION & EXPERIENCE: 

• Bachelor’s degree with major course work in the human services field required or equivalent experience.
• Targeted Case Manager certification preferred. Willingness to go through the certification process is required if not certified.
• Minimum of One (1) year of prior experience working with individuals with serious mental illness is required

·   Driving Requirements:

• Must be Over the age of 21 required
• Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
• Possess a continuously valid US Driver’s license for the past three years, from date of issue required
•  Safe Driving record required

TRAINING & DEVELOPMENT: 

• Completes all requirements according to Individual Training Plan within the first six months of hire and annually.  
• Other training and/or professional development may be assigned due to evolution of programs. 
• Level II Background Clearance

CHECK OUT THESE GREAT BENEFITS!  

• Health/Dental/Vision Insurance  
• Short Term Disability  
• Pension Plan  
• 403(b)  
• PTO (Over 4 weeks your 1st year!)  
• Paid holidays   
• Flexible Work Schedules  
• Shift and Weekend Differentials   
• Employee Discount perks and more!   
• And More!  

Quick Apply or through LifeStream's Website: https://secure3.entertimeonline.com/ta/6030993.careers?CareersSearch      

LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.    

POSITION CONTENT: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position.  While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.