Therapeutic Mentor - CAT-L/S - 080

JOB SUMMARY: Therapeutic Mentor works with individuals to improve overall functioning within their community and daily life. Therapeutic Mentors act as a positive role model while incorporating therapeutic goals established with the CAT team. 

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Individualized Support: In collaboration with the treatment goals, Focusing on developing social skills, problem-solving abilities, healthy coping mechanisms, and positive behaviors.
• Building relationships: Establishing a trusting rapport with the individual to foster open communication and positive engagement. 
• Skill development: Teaching and practicing social skills like conflict resolution, communication, and assertiveness. 
• Goal setting: Collaborating with the individual and their treatment team to identify specific goals and develop action plans to achieve them. 
• Behavioral management: Providing support and guidance to manage challenging behaviors and promote positive choices. 
• Community integration: Assisting individuals in accessing and participating in community resources like after-school programs, recreational activities, and support groups. 
• Family engagement: Collaborating with family members to provide education and support, promoting positive family dynamics. 
• Documentation: Maintaining detailed records of sessions, progress notes, and observations to communicate effectively with the treatment team. 
• Psychoeducation: Knowledge of typical child developmental stages and challenges faced by children and adolescents. 
• Strong interpersonal skills: Ability to build rapport, actively listen, and effectively communicate with individuals from diverse backgrounds
• Therapeutic principles: Familiarity with basic therapeutic concepts like cognitive behavioral therapy (CBT) and motivational interviewing. 
• Crisis intervention skills: Ability to de-escalate situations and respond appropriately to crisis situations. 
• Cultural competency: Awareness and sensitivity to different cultural backgrounds and experiences. 
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance

• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers
• Willingness to abide by the company’s published rules and regulations
• Any other duties as assigned by Leadership

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. 

• Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. 
• • Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. 
  • Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. 
  • • Age Specific: Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement
    • Basis Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
    • Personal Effectiveness: Communication, Interpersonal Skills, Self-Management
    • Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
    • Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions
• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. 
• • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. 
• • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Cultivates Innovation: Creating new and better ways for the organization to be successful. 
• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. 
• • Drives Results: Consistently achieving results, even under tough circumstances.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.

EDUCATION & EXPERIENCE: 

• Education: High School degree/GED
• Experience:  Experience with adults who have severe and persistent mental illness

• Driving Requirements:
  • Must be Over the age of 21 required
  • Minimum of 5-years driving experience required
  • Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
  • Possess a continuously valid US Driver’s license for the past three years, from date of issue required
  • Safe Driving record required

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually.  Other training and/or professional development may be assigned due to evolution of programs.