What are the responsibilities and job description for the Customer Service position at Lifetime HOA Management?
We're currently offering an entry-level position in customer service. This role will interact directly with our clients and homeowners. As part of our team, you'll gain valuable experience and play a key role in delivering quality support to our clients.
Duties & Responsibilities (include but not limited to):
- Manage walk-in clients.
- Answering phone calls & emails from various clients and homeowners.
- Drafting correspondence.
- Book reservations for homeowners.
- Working with the Financial Department on filing.
- Drawing up payment plans.
- Managing and operating our gate services & pool card access for Associations.
- Maintaining financial spreadsheets.
- Following up on voicemails left by clients & homeowners.
- Retrieve & sort mail.
- Check inventory.
- Additional duties as assigned.
Schedule:
- Full-time
- Monday- Friday, 8:00 am- 5:00 pm
Required Qualifications:
- High school diploma or equivalent (preferred).
- At least 1 year of Customer Service experience (preferred).
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to multitask and prioritize in a fast-paced environment.
Benefits Offered:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k Matching Plan
- Paid Time Off
- Professional Development Assistance