Demo

Confirmation Specialist

Lifetime Home Remodeling
Denver, CO Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Description :

Lifetime Home Remodeling is seeking a motivated and autonomous Confirmation Specialist to join our team in Denver, Colorado. This role is crucial for ensuring that all appointments are confirmed and qualified, providing exceptional customer service, and supporting our sales team. If you are self-motivated, optimistic, and possess excellent communication skills, we encourage you to apply for this lucrative and fulfilling position.

What's in it for You

  • Competitive Compensation : $75,000 per year including base salary plus commission.
  • Comprehensive Benefits Package : Including health, dental, vision insurance, 401(k) plan, flexible schedule, and paid time off.
  • Dynamic Work Environment : Engage with a team committed to excellence in the home improvement industry, working on meaningful projects that make a difference in our community.
  • Team Building : Participate in activities like team outings, including suites at Rockies games, fostering a strong team spirit.
  • New Headquarters : Enjoy our NEW HQ in Denver complete with new offices, conference rooms, and golf simulator tournaments.

Responsibilities

  • Appointment Confirmation and Qualification : Confirm and qualify all appointments, ensuring accurate and timely communication with customers.
  • Customer Relationship Building : Build effective relationships with potential clients and existing customers through consultative qualification and personalized communication.
  • Cross-Selling Opportunities : Identify and qualify opportunities for cross-selling our home improvement services to current and future customers.
  • Brand Representation : Speak positively and enthusiastically about the company, products, and services to maintain a professional and consistent brand image.
  • Data Management : Enter data accurately into our Customer Management System to ensure a smooth hand-off to the in-home sales team.
  • Qualifications

  • Experience : Minimum 3 years experience in a call center environment.
  • Availability : Must have availability to conduct confirmations on Saturday and Sunday.
  • Communication Skills : Excellent written and verbal communication skills.
  • Customer Service Skills : Must have excellent customer interaction skills and the ability to engage positively with clients.
  • Organizational Skills : Strong organizational capabilities to manage multiple tasks and appointments simultaneously.
  • Technical Proficiency : Familiarity with Customer Management Systems and basic computer skills.
  • Professionalism : Must be punctual, professional, and able to meet strict deadlines and prioritize tasks effectively.
  • Join Us

    At Lifetime Home Remodeling, you’re more than just an employee; you're a vital part of a team that values excellence, integrity, and professional growth. If you are ready to contribute to a company that makes a tangible difference in the home improvement industry, we encourage you to apply.

    Requirements :

    Salary : $75,000

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