Demo

Home Remodeling Advisor

Lifetime Home Remodeling
Denver, CO Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/19/2025

Job Description

Job Description

Description :

Are you someone who has the natural gift of gab and loves to persuade customers? If so, Lifetime Home Remodeling has the role for you! We are seeking self-motivated and competitive individuals to join our dynamic call-center team as Home Remodeling Advisors. In this role, you will focus on making proactive outbound calls to potential customers, playing a crucial part in setting up free in-home consultations and driving our sales efforts. Our work environment emphasizes fun and professionalism, with a strong culture that rewards hard work and encourages a better quality of life.

What's in it for You

  • Competitive Compensation : Earn $18-$23 per hour plus bonuses and commissions, with on-target earnings between $65,000 and $100,000 per year.
  • Comprehensive Benefits : Full benefits package including health, dental, vision, short-term and long-term disability, and wellness benefits such as ClassPass. Also includes 401(k) with company match and a generous PTO policy.
  • Professional Development : Receive thorough training to ensure you are set up for success from day one.
  • Team Building : Participate in activities like team outings, including suites at Rockies games, fostering a strong team spirit.
  • New Headquarters : Enjoy our NEW HQ in Denver complete with new offices, conference rooms, and golf simulator tournaments.

Responsibilities

  • Outbound Calling : Make proactive outbound calls to potential customers and leads, both warm and cold, using an automated dialer system to set appointments for the sales team.
  • Inbound & Outbound Call Management : Handle large volumes of inbound and outbound calls in a timely and professional manner.
  • Lead Follow-Up : Consistently follow up with all leads and customers in the pipeline daily.
  • Customer Needs Assessment : Identify customer needs, clarify information, research issues, and provide solutions or alternatives.
  • Data Entry : Accurately input all required information into the CRM system in a comprehensible manner.
  • Customer Engagement : Build sustainable relationships and engage customers by going above and beyond in service delivery.
  • Performance Goals : Meet personal and team qualitative and quantitative performance metrics.
  • Product Knowledge : Stay updated on product descriptions and participate in educational opportunities to enhance job knowledge.
  • Communication Tools : Use all communication platforms currently utilized by the company, as applicable.
  • Qualifications :

  • Experience : At least 1 year of call center or strong customer service-related background.
  • Technology Skills : Ability to type 40 words per minute and have a foundational understanding of how to navigate computers and software applications.
  • Education : High School diploma or equivalent.
  • Communication Skills : Excellent verbal communication skills.
  • Join Us :

    At Lifetime Home Remodeling, you will be a vital part of our customer engagement process, making meaningful connections with potential customers and driving our sales success. If you are ready to join a company that values professionalism, rewards hard work, and offers significant earning potential, we encourage you to apply.

    Requirements :

    Salary : $65,000 - $100,000

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