What are the responsibilities and job description for the Customer Service Representative - French language position at Lifetime Products, Inc.?
Lifetime Products Inc, is seeking a French speaking Customer Service Representative to join our team.
About Lifetime:
Lifetime Products, Inc. is the world's leading manufacturer of folding tables, chairs, basketball systems, sheds, swing sets, lawn and garden equipment, water sports equipment and more. Lifetime has applied innovation and cutting-edge technology in plastics and metals to create a family of affordable lifestyle products that feature superior strength and durability.
Job Summary:
Customer Service representatives are engaged in handling service orders of French speaking customers while maintaining a professional attitude, technical accuracy, and conformity to company policies. This is an on site position in Clearfield, UT. It will pay an additional $1.50 French speaking differential above the hourly pay.
Individual should be adaptable, able to accept constant changes, promote improvements, and have ability to resolve difficult situations with a positive outlook. Individual will be required to learn how to assemble and troubleshoot our products and communicate that knowledge to our customers.
Qualifications:
- Fluent in all French and English communications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Phone, computer knowledge, ten key, knowledge of Excel, Outlook, Word and AX.
- Familiarity with Lifetime Products categories, models, and products.
- Problem solving and decision making abilities.
- Excellent customer service skills, both internal and external.
- Detailed oriented.
- Must be self-motivated and work well with others.
- Excellent attendance.
- Overtime flexibility during peak seasons
- Follow all company policies.
- Pass pre-employment drug screen and background check.
- Must be able to speak French fluently
Benefits We Offer:
- Medical, Vision, Dental, and Life Insurance
- 401K Retirement Plan with matching Contributions
- Paid Holidays and Paid Time Off
- Profit Sharing
- On-Site Gym
- On-Site Health Clinic
- Employee Assistant Program
Lifetime Products is an Equal Opportunity Employer.
Salary : $16
