What are the responsibilities and job description for the Lead Installer position at Lifetime Windows & Doors LLC?
Job Description
Job Description
Description :
Lifetime Home Remodeling is seeking an experienced and dedicated Lead Installer (Tier III) to join our installation team in Phoenix, Arizona. As a Lead Installer, you will be responsible for overseeing the complete window and door installation process, from pre-arrival planning to ensuring customer satisfaction at the end of the project. This role requires someone with strong leadership skills, expert installation abilities, and a keen sense of accountability. If you are an experienced installer who thrives on responsibility, self-motivation, and providing excellent customer service, this role is for you. Experience installing Infinity from Marvin windows preferred.
Comprehensive Benefits : Full benefits package including health, dental, vision, short-term and long-term disability, and wellness benefits such as ClassPass.
401(k) with Company Match : Offering competitive company matches.
Paid Time Off : Generous paid time off policies.
Company Vehicle : Operate a company vehicle for transporting products and crew members to job sites.
Responsibilities :
Primary On-Site Contact : Serve as the main point of contact for customers on-site, ensuring all project expectations are communicated and met.
Payment Collection : Collect final payments from customers upon project completion.
Project Oversight : Conduct pre-walks and pre-measurements, ensuring accurate project planning and execution.
Installation : Perform routine to complex window and door installations, ensuring all units are level, plumb, and square. Modify existing openings as needed.
Trim & Caulking : Apply exterior / interior finish trim and caulking to complete the installation process.
Jobsite Management : Prep and maintain a clean jobsite, oversee trash disposal, and clean trailers.
Customer Satisfaction : Conduct post-installation walk-throughs with customers, document any warranty or installation issues, and ensure customer satisfaction.
Team Leadership : Coach, guide, and train crew members while maintaining sufficient project progress and meeting deadlines.
Qualifications :
Experience : Minimum of 3 years of window installation and remodeling experience.
Technical Skills : Strong working knowledge of hand and power tools, as well as the ability to modify existing window and door openings.
Physical Ability : Ability to lift 50 pounds consistently and handle the physical demands of the job.
Customer Service Skills : Strong customer service and communication skills, with the ability to interact positively with crew members and customers.
Leadership Skills : Ability to manage time, the installation process, and a team of installers effectively.
Self-Motivator : A proactive individual with a strong sense of accountability and attention to detail.
Driver's License : Valid driver’s license with a clean driving record.
Communication Skills : Ability to present information effectively in one-on-one and small group situations with homeowners, clients, and team members.
Technology Proficiency : Utilize a smartphone for business applications and communicate efficiently through written and verbal correspondence.
Join Us :
As a Lead Installer at Lifetime Home Remodeling, you will take charge of installation projects, ensuring they are completed with precision and excellence. If you are looking for a rewarding opportunity that offers a high level of responsibility and financial rewards, we encourage you to apply. Join our team and be part of a company that values quality craftsmanship and customer satisfaction at every step.
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