Production Process Assistant (Ontario Seasonal)

Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of "Picture Day", Lifetouch has captured the unique personalities of children and families for more than 85 years.

Job Summary

Responsible for providing non-exempt, entry level support to the pre-production process functions.

Primary Duties and Responsibilities

• Receive, open, load and process customer (events, seniors, underclass, preschool, studios) orders and enter customer information into appropriate business systems by keying and scanning.
• Verify that customer images match accompanying paperwork; correct discrepancies.
• Enhance images by retouching, editing, color correction using various internal and external software applications; using appropriate judgment and decision-making; meeting quality and productivity standards.
• Use basic judgment, decision-making, problem identification, problem solving and standard work to meet individual and team quality and productivity standards within the production environment.
• Use safe work habits including proper lifting, bending, pushing, pulling, squatting, twisting and driving techniques and adheres to all safety rules and guidelines.

Additional Duties and Responsibilities

• Performs other projects or miscellaneous duties as requested or assigned.
• Learn and assist in other areas as required.

Education

• High School Diploma or GED

Experience

• Alpha numeric & 10-key keyboard experience.
• Experience with computers.
• Basic experience with machine operation.

Other (knowledge, skills, and abilities)

Qualifications may vary by Value Stream/Firm to include:

• Basic computer skills to include keyboarding. May need to be at rate of 8,000 kph.
• Must possess English language skills (speak, read, write).
• Demonstrated ability to see color. May need to pass standardized color test.
• Effective communication skills.
• Basic problem solving skills and willingness to share ideas for improving the work.
• Ability to use image enhancement software.
• Ability to work in a team environment.
• Ability to work at the appropriate pace within the production team.
• Ability to adapt to various situations, tasks and people.
• Ability to adapt to continuous change with motivation and willingness to learn.
• Ability to work in a dark environment.
• Knowledge of continuous improvement techniques and/or knowledge of the production environment.

Physical Requirements (if applicable)

The physical requirements described here must be met by an employee to successfully perform the primary duties and responsibilities.

When performing the duties of this job, the employee is required to sit, stand, walk, bend, squat, climb, kneel, crawl, twist, balance, reach, use hands and fingers to perform repetitive tasks and assemble/disassemble equipment. The employee must be able to lift and move up to 50 pounds.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.