Director of Marketing Operations (Internal Job Post)

Position Summary:

The Director of Marketing Operations will serve as an essential role within marketing.

department, overseeing project timelines, enhancing cross-departmental communication, and

ensuring that all teams are aligned with the company’s overarching goals.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Key Responsibilities:

1. Centralized Communication: Act as the main point of contact for communication across

all marketing departments, ensuring information is disseminated efficiently and

accurately.

2. Project Management: Oversee the implementation of key marketing initiatives, ensuring

that projects are completed on time and within scope.

3. Real-Time Reporting: Develop and maintain dashboards to provide real-time updates on

key metrics, enabling data-driven decision-making.

4. Process Optimization: Identify, design, and document scalable processes that enable the

marketing team to be more effective in their daily work and drive alignment within the

department.

5. Goal Setting: Develop measurement plans which contain benchmarks and goals for each

upcoming program or campaign.

6. Performance Measurement: Monitor performance, develop insights, make

recommendations and implement optimizations across campaigns and marketing.

functions.

7. Analysis: Lead evaluations after major campaigns or initiatives to identify lessons

learned and apply them to future projects.

8. Cross-Functional Collaboration: Facilitate communication between marketing, sales,

and other departments to align strategies and goals.

9. Training and Support: Provide training and ongoing support for the marketing team

members on new tools and best practices.

Skills and Qualifications:

• Strong analytical skills, able to draw insights and intelligence from marketing data.

• Ability to understand, assess, and implement Brand Partner and Customer programs.

• A good understanding of key marketing functions and touch points.

• Demonstrated experience owning and running the governance of large marketing initiatives.

• Ability to manage multiple projects at the same time in a fast-paced environment.

• Technically capable, excellent communicator, and a desire to improve processes.

Education & Experience Requirements:

• Bachelor’s degree in marketing or related field.

• 8 years marketing experience.

• Previous program or project management experience.

Work Environment & Expectations

• Office-based position with the potential for hybrid work (Utah only, subject to approval).

• Employees must maintain the same level of performance, engagement, and availability in hybrid settings as in-office roles.

• Role requires extended periods of computer-based work.

• Ability to lift and move up to 25 pounds occasionally.

LifeWave is committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all. We embrace the principles of the Americans with Disabilities Act (ADA) and strive to provide reasonable accommodations to qualified individuals with disabilities. In our pursuit of building a diverse and talented team, we encourage candidates of all abilities to apply for positions at LifeWave. If you require accommodation during the application or interview process, please inform our HR department, and we will work with you to ensure your needs are met.