What are the responsibilities and job description for the Regional Leader position at Lifeway MH?
Are you an experienced General Manager with multi-site experience, leading sales, service, and operations, in an industry that installs residential equipment and builds sales revenue in a business-to-consumer (B2C) business model?
Lifeway Mobility, a leader in Mobility Equipment and Home Accessibility, is growing and we are searching for a Regional Leader to manage multiple Branches across a multi-state Region. Our products improve lives, and our people are passionate about providing 5-star Service, from Sale through Installation of Handicap Ramps, Rails, Grab Bars, Stair Lifts, Chair Lifts, Elevators, and Home Accessibility Accommodations.
The Regional Leader will have experience :
- Managing multiple income statements / site P&Ls, to track and manage trend towards goals for Revenue Growth and Profitability %, Collections, and overall Unit and Company Goals.
- Managing People - Hiring the right individuals means keeping an eye out for talent and constantly recruiting to improve the bench. Developing people requires monthly one-on-ones, goal setting, training, and removing obstacles to support employees' achievement of those goals.
- Planning and Communicating - Assessing individual Branch strengths and opportunities for improvement; setting goals for each Branch's improvement in one or more areas, tracking trends, and communicating up and down the chain of command, to manage accountability and achieve overall results.
- Visionary Leadership - Success in this role is achieved through others. Branches are held accountable for performance indicators including :
- Customer Experience
- Market Reputation
- Marketing and Business Development for Leads / Referrals
- Sales including Ratio of In-Home Sales Consultations to Billed Sale
- Accounts Receivable and Collections
- Operations including Install and Maintenance Scheduling
- Compliance and Quality of Work
- Customer Experience (it's worth listing twice)
Qualified candidates must have specific experience that aligns with the above responsibilities, highlighted as :
Company Culture and Values :
Lifeway Mobility is a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.
We care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life insurance and LTD, and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in-person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO.
Other details
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Salary : $150,000
