What are the responsibilities and job description for the Director of Community Development - Denver, CO position at Lifeway Mobility Holdings LLC?
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Position Title : Director of Community Development - Denver, CO
Location : Denver, CO, USA
Req. ID : Req #80
Join our Team and Make a Difference!
At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.
We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.
Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.
Director of Community Development
The Director of Community Development is responsible for driving the sales and marketing efforts by leading a small team / region of Community Development team members and building relationships with referral sources to generate steady referrals that feed sales quotas and increase lead to sale; ensuring continuity between building relationships and increasing conversion in order to maximize patient satisfaction of Lifeway accessibility solutions; and improving awareness and confidence among healthcare professionals, physicians and patients regarding current accessibility options and capabilities. This role is essential for generating leads and referrals and must be visible in the community by educating and presenting to referral sources such as Skilled Nursing / Rehabilitation hospitals, Acute Care Hospitals, LTAC’s, Children’s Hospitals, Home Healthcare Agencies, Non-Skilled Home Care Providers, Outpatient Therapy Providers, Senior Services Providers and physician / doctors’ offices. Conduct in-services, presentations, educational luncheons, host and attend relevant events by introducing our products and services to clinicians, liaisons, physicians, patients, their families, facility staff and other referral sources.
This is a role where productivity is measured by an increase in referral sources and leads while improving the cost of customer acquisition. It is expected that Community Development team members will spend most of their time in the field in front of referral sources and providers as this is not a “behind the desk” role.
Job Duties :
- Responsible for leading a small team of Community Development team members; this includes delegation, training, performance management, recruiting, and timely follow up.
- Works with Leadership to validate and develop branch and regional growth plan. .
- With the help of their team, creates, executes, and manages a territory call plan, and shares plan weekly with leadership.
- Leads the team of Community Development; ensuring that each is creating new referral sources daily as well as maintaining ongoing business referral sources in the community. Is also responsible for conducting these daily calls.
- Works with the Community Development team to build long-term, trusting relationships with referral sources.
- Educates referral sources on the use of products and services provided by Lifeway and ensures that their team is doing the same.
- Collaborates with leadership, customer service, and sales to help process referrals timely and drive sales growth.
- Generates a steady stream of referrals, selling all offered services, that feeds to sales quotas and increases lead to sale for the assigned region.
- Evaluates effectiveness of marketing efforts, reports results upstream while maintaining accountability downstream.
Competency, Skills, and Abilities :
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer
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