What are the responsibilities and job description for the Resource Specialist position at LifeWays?
Are you passionate about connecting people to the resources they need most?
Do you have a keen eye for detail, love engaging with the community, and enjoy keeping information organized and up-to-date?
If so, we want you on our team!
Central Michigan 2-1-1 is seeking a Resource Specialist to take the lead in maintaining our vital community resource database. This role is a unique blend of data management, community engagement, and behind-the-scenes impact that truly makes a difference.
What You’ll Do:
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Keep our regional community resource database accurate, up-to-date, and organized.
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Assign and maintain appropriate AIRS Taxonomy codes to ensure resources are categorized correctly.
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Attend local community meetings and networking events to stay in-the-know and bring new resources into the fold.
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Act as a key liaison between Central Michigan 2-1-1 and the communities we serve.
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Share important updates and changes with our Information & Referral team.
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Ensure our work meets national AIRS standards, CARF accreditation requirements, and MDHHS protocols.
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Take on additional projects and responsibilities as assigned – every day is a little different!
What We’re Looking For:
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A detail-oriented, organized professional who loves both data and people.
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Someone who thrives in a mission-driven environment and believes in the power of connection.
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Experience with AIRS Taxonomy or information & referral services is a plus, but not required—we’re happy to train the right candidate.
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Strong communication skills and the ability to work both independently and collaboratively.
Why Work With Us?
At Central Michigan 2-1-1, we don’t just manage a database we build bridges between people and the help they need most. You'll be part of a supportive, passionate team that’s committed to making a real difference in our region.
Ready to apply or want to learn more? Submit your resume and cover letter today!
Let’s build something meaningful together.
Required Education/Certification/Licensure
- Associate’s degree with an emphasis in human services, psychology, sociology, or social service.
- AIRS Certified Database Curator upon employment.
- Mental Health First Aid Training, upon hire.
Preferred Education / Certification/Licensure
- Bachelor’s degree with an emphasis in human or social services.
