Case Manager (LES, Boston)

Lifeworks, Inc.

Job Description

Job Title: Case Manager

To provide direct care support and opportunities for individuals through supervision, role modeling and teaching. To help develop and maintain work and life skills and assist individuals to establish a network of relationships in the community that enrich their lives. Complies with all principles of Human Rights, D.P.P.C., Department of Developmental Services, the Division of Medical Assistance and all other applicable funding regulations as adhered to by Lifeworks.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other Duties May be Assigned):

• Promotes optimal health for individuals though routine, preventive, and emergency health care. Ensures that work environments and Life Enhancement activities are safe, secure and where individuals are free from harm.
• Provides supervision, training and coaching across all settings including Life Enhancement Program activities, that will increase the individual’s self-sufficiency and independence, and to meet the needs and expectations of employers, volunteer sites, families and individuals supported. Will be able to provide support to employers as necessary and will ensure quality and consistency of work performed by these individuals.
• Provide education training, counseling, guidance and physical assistance when necessary to achieve person’s individual goals in the following areas: employment, education, social growth, health and wellness, communication skills, community mobility and volunteerism.
• Develop, write and present annual Individual Support Plans (ISP’s) and the subsequent support paperwork in consultation with their supervisor. Responsible for advocating and ensuring that ISP plans are implemented to achieve the individual’s goals through employment and the Life Enhancement Program.
• Performs case management duties including documentation of training and activities, maintenance of individual confidential files on assigned caseload, review and submit all required paperwork to supervisor according to agency procedures. Attends regular meetings as necessary.
• Ability to be flexible regarding necessary changes in work schedule and tasks as assigned by supervisor to cover the needs of the individual supported.
• Maintains regular communication with individuals and all ISP team members and other persons significant to the person served (i.e. family, guardians, advocates) to facilitate consistency of programming and support.
• Acts as liaison between Lifeworks, employers, volunteer sites and community-supported sites in order to ensure that individuals are meeting all expectations in the community.
• Maintains confidentiality and professional demeanor with regards to all individuals and staff members.
• Provides transportation to and from various sites in the community by either Lifeworks or personal vehicles as necessary. Staff are reimbursed at the agency mileage rate for any use of their personal vehicle within the guidelines established by Lifeworks.
• Ability to demonstrate good computer skills as well ability to learn to utilize the agency’s computer programs for documentation of necessary data.
• Other duties and/or assignments to work/program locations based on the needs of the company.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities of other staff.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

BA/BS in Human Services /related field or associate degree plus 3 years related experience with persons with ID/DD or Human Services or HS Diploma/GED plus 5 years of related experience with persons with ID/DD or human services.

LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write and proofread routine reports and correspondence. Ability to speak and present effectively before individuals or employees of an organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

VEHICLE/TRAVEL:

Requires a legally insured and inspected automobile for use to be presented at work and available for use during working hours. If the program has an agency vehicle, staff are expected to drive it as needed.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid and current driver’s license from the state of residency, Medication Administration, CPR, First Aid certification.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and vibration. The noise level in the work environment is usually moderate.

During the performance of the duties of this job, the employee can be expected to have meal breaks with the individuals served and to provide them with any assistance that they need during these meal breaks.

Disclaimer:

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.