Program Manager

Lifeworks, Inc.

Job Title: Program Manager

Department: Residential Programs

Mission: Advocacy • Empowerment • Opportunity

Summary:

Provides adequate structure and supervision for Individual safety and health and to assure the effective delivery of services in each person's individual support plan. Complies with all principles of Human Rights, D.P.P.C., Department of Developmental Services, the Division of Medical Assistance and all other applicable funding regulations as adhered to by Lifeworks.

Essential Duties and Responsibilities (other duties may be assigned):

• Ensures health and safety of the Individual (dress, grooming, cleanliness, and demeanor) and their acceptance in the community through supervision, and teaching.
• Provide education training, counseling, and physical assistance when necessary to achieve ISP goals in the following areas: functional academics, domestic skills health and personal hygiene, social and leisure skills, communication skills, community mobility, self-esteem, money management.
• Communicates with persons significant to the client (i.e. family, friends, guardians, advocates, volunteers, employers) to facilitate consistency of programming and support.
• Develop, write and present annual ISP's and semiannual agreements in consultation with other residential staff and Director.
• Perform case management duties.
• Provides assistance to Director in recommending staff candidates and initiating annual evaluations of staff members.
• Communicate and implement policies and procedures to staff and ensure all regulations of the agency are understood by staff.
• Attends regular meetings and assists with setting agenda; attend ISP meetings; in services and case conferences as necessary.
• Performs administrative duties as necessary.
• Provides transportation to individuals as necessary.
• Provides on-call coverage Monday through Friday.
• Other duties and/or assignments to work/program locations based on the needs of the company.

Supervisory Responsibilities:

• Directly supervises employees assigned to program.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning and scheduling of overall program coverage for planned and unplanned absences, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree from four-year college or university; related experience preferred.

Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to residents, families, DDS and fellow employees of the organization.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Vehicle/Travel:

Requires a legally insured and inspected automobile for use to be presented at work and available for use during working hours. If the program has an agency vehicle, staff are expected to drive it as needed.

Certificates, Licenses, Registrations:

Valid and current driver’s license from the state of residency, Medication Administration, First Aid, CPR certifications required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate and typical of a residential setting.

Disclaimer:

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.