What are the responsibilities and job description for the Medical Check Out position at LifeWorks Wellness Center?
LifeWorks Wellness Center is the one of the largest integrated practice in the US, as well as Florida’s top natural health clinic. We are proud to provide patients with alternative medical doctors that treat a wide range of chronic health conditions, naturally. People travel from all over the world to see our doctors and receive our lifesaving holistic treatment programs.
Our clinic is expanding at a rapid rate and we are looking for people who want more than just a job, they want the opportunity to truly improve people's lives.
We are looking for a Checkout Cashier, someone who is compassionate and loves to help. The Checkout Cashier is responsible for maintaining patient flow and ensuring all patients get the assistance they need in a timely manner..
Duties will include:
- Welcome patients and their caregivers by greeting them professionally and warmly, and by answering any questions or complaints in a professional and welcoming manner.
- Ensure all necessary and applicable paperwork is completed.
- Accurately enter patients’ information into the computer system.
- Verify and update information in the patient’s chart if needed.
- Ensure the patient’s chart is at checkout prior to the patient’s arrival at the cashier window, so no delay in service.
- Ensures that no patient is left waiting too long in the checkout line, by alerting their supervisor if assistance is needed.
- Clean, sanitize, and organize the checkout window minimally every few hours.
- Checkout staff are responsible for ensuring that all LifeWorks Wellness Center patients pay for services rendered prior to leaving that day.
- Follows up with phone or email to collect payment from any patient that does not pay for services rendered the same day they receive them.
- Maintains correct administration of a patient account, for instance, prices, codes, treatments, services must be entered correctly into the computer and patients must be charged the correct amount for these treatments.
- Answers all patient questions about prices for treatments, supplements, or other services that LifeWorks Wellness Center delivers.
- Ensures that the patient has signed all consents related to their purchase.
- Ensures that the patient has signed the receipt and invoice for each purchase.
- Audits (verifying all admin and payments for that patient are correct) each patient’s chart towards the end of each treatment program to ensure that they have been charged correctly for services rendered. Audits patient charts routinely to ensure that those who purchased packages do not receive more treatments/services than have been paid for.
Education and/or Experience:
High school diploma or GED.
Familiarity with medical terminology.
Must love to help people.
Must be dependable, highly organized, systematic, and an excellent ability to multi-task.
Attention to detail and ability to complete tasks with accuracy and properly prioritize.
Must have the ability to respond to common inquires or complaints from patients.
Computer skills to include knowledge of Microsoft Word and Excel. Minimum of 45 WPM.
Must have general office equipment knowledge (copy machine, fax, computer, etc.)
Physical Demands:
While performing the duties of this job, must be able to sit for periods up to 8 hours at a time. The employee may be required to lift and/or move up to 10 pounds.
Hours for this Check out /Cashier Position:
- Monday: 8:00am-5:00pm
- Tuesday-Thursday: 8:45am – 5:00pm
- Friday: 8:45am-4:00pm
We offer the following benefits:
· An incredible opportunity to grow within the clinic
· Paid Time Off
· Paid holidays
· Competitive pay
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Employee discounts on all treatments
If you feel this is a position for you and would love to be part of an amazing team, that is truly improving our patient's lives, please reply with your resume and a cover letter that includes salary requirements and relevant job experience.
*All candidates must be able to pass a full criminal background check,
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Cashiering: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: Multiple locations
Salary : $20 - $22