What are the responsibilities and job description for the Host position at Light House Bistro?
Job Title: Host
Reports to: General Manager, Light House Bistro
Effective Date: 1 January 2023
FLSA Classification: Exempt
Location: On-site at 202 West Street and travel around Anne Arundel County. This is not a remote position.
Summary of Position:
Welcome and warmly greet guests on arrival, addressing them by name whenever possible. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in party and provide guests with estimated waiting time using our reservation system (RESY)
- Answer phones: Take reservations and messages. Know proper way to answer the phone and take messages.
- Manage carryout orders through the POS system (TOAST)
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
- Relay messages to servers and bus persons as needed.
- Thank guests as they leave and invite them to return.
- Attends all scheduled employee meetings and brings suggestions for improvement.
- Such other tasks as required of management or leadership.
Qualifications:
No previous restaurant experience required. Possess organizational and multi-tasking skills. Able to work well with others. Be able to work in a standing position for long periods of time.
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $16
