What are the responsibilities and job description for the Graphic Designer - DTF & Sublimation Printing (Full-Time) position at LightFire Distribution?
Job Title: Graphic Designer for DTF & Sublimation Printing (Full-Time).
Schedule: Monday to Friday, 8:00 AM - 4:30 PM (Some weekends as needed).
About Us
We are a fast-growing print company specializing in Direct-to-Film (DTF) and Sublimation printing, with a focus on serving customers via Amazon, eBay, and other e-commerce platforms. We’re looking for a creative, detail-oriented, and dedicated Graphic Designer to join our team. If you're someone who takes ownership of your work, thrives in a fast-paced environment, and is ready to pitch in wherever needed, we’d love to meet you!
Job Description
As a Graphic Designer for DTF & Sublimation Printing, you will play a key role in creating high-quality designs, managing the printing process, and ensuring a seamless customer experience. Your responsibilities will include designing artwork, troubleshooting printing issues, and engaging with customers. You will also assist with hands-on production tasks, such as packaging, shipping, and order processing. This is a team-oriented role, so a proactive, can-do attitude is essential, and you'll need to be comfortable with physical tasks like lifting, bending, and pulling.
Key Responsibilities
Design & Artwork Preparation:
Graphic Design Expertise:
LightFire Holdings, LLC., d/b/a Kanger Wholesale USA, is a high-volume e-cigarette and vapor product distribution company. Since 2014, our company has provided stores and sub-distributors with the best authentic e-cigarette and vapor products. Our two (2) distribution warehouses give us the capacity to maintain one of the largest inventories of hardware and e-liquids in the industry. We ship these great products all over the world using the major shipping companies and freight forwarders. Our close relationship with all major manufacturers insures that we have the latest products at the earliest time. We are often a testing site for new and innovative designs and flavors. What you see on the shelf is often a result of our collaborative efforts to bring to market the best in vape. While our low prices, price match, and return policies attract customers, it is our people who are the cornerstone of our company. Anyone can sell you a product, but it is the service before and after the sale that increases value. We have a competent sales team to assist you in your selection of products. Our dedicated warehouse group ensures timely and accurate shipping. The knowledgeable and friendly customer support team is ready to respond to your every question. The work ethic of our company is truly world class. Our mission and vision is to continue to provide our customers with the best products and services while promoting safe and responsible use. We do not sell to minors. We support the industry’s efforts to educate and assist cigarette smokers to quit smoking. LightFire strives to be an industry leader and trusted partner for years to come.
Schedule: Monday to Friday, 8:00 AM - 4:30 PM (Some weekends as needed).
About Us
We are a fast-growing print company specializing in Direct-to-Film (DTF) and Sublimation printing, with a focus on serving customers via Amazon, eBay, and other e-commerce platforms. We’re looking for a creative, detail-oriented, and dedicated Graphic Designer to join our team. If you're someone who takes ownership of your work, thrives in a fast-paced environment, and is ready to pitch in wherever needed, we’d love to meet you!
Job Description
As a Graphic Designer for DTF & Sublimation Printing, you will play a key role in creating high-quality designs, managing the printing process, and ensuring a seamless customer experience. Your responsibilities will include designing artwork, troubleshooting printing issues, and engaging with customers. You will also assist with hands-on production tasks, such as packaging, shipping, and order processing. This is a team-oriented role, so a proactive, can-do attitude is essential, and you'll need to be comfortable with physical tasks like lifting, bending, and pulling.
Key Responsibilities
Design & Artwork Preparation:
- Create and prepare artwork for DTF and Sublimation printing, ensuring designs are print-ready, high-quality, and meet customer specifications.
- Optimize files for various products, factoring in resolution, color profiles, and print dimensions.
- Operate and maintain DTF and Sublimation printers, curing units, and related equipment.
- Troubleshoot technical issues, including color discrepancies, alignment problems, or ink flow issues.
- Perform regular maintenance to keep equipment running smoothly and minimize downtime.
- Handle customer orders and inquiries related to design, quality, shipping, and issues on Amazon, eBay, and other platforms.
- Communicate professionally with customers to ensure satisfaction, addressing any concerns promptly.
- Process order adjustments, returns, and refunds as necessary, keeping customers informed throughout.
- Design engaging content for social media to promote our DTF and Sublimation printing services.
- Create promotional materials and graphics for platforms like Instagram and Facebook to support our marketing efforts.
- Maintain organized files for customer orders, designs, and print jobs.
- Ensure timely delivery of high-quality prints, adhering to production deadlines.
- Spend time on your feet, packaging, shipping, and processing orders.
- Perform physical tasks such as lifting, bending, pulling, and moving materials as part of order fulfillment.
- Work closely with the team to ensure that orders are completed on time and to a high standard.
- Be a team player, always willing to go the extra mile to help the team meet deadlines and deliver quality.
Graphic Design Expertise:
- Proficient in Adobe Creative Suite (Illustrator, Photoshop, etc.) with a strong portfolio of design work.
- Experience with DTF and Sublimation printing processes, including file requirements (color management, resolution, vector formats).
- Experience working with DTF and Sublimation printing equipment.
- Ability to troubleshoot and resolve technical printing issues independently.
- Proven experience in customer service, particularly with platforms like Amazon and eBay.
- Strong communication skills and a customer-first mindset.
- Experience with Instagram, Facebook, and other social platforms.
- Ability to create engaging content that supports brand initiatives and promotes our services.
- Strong attention to detail, with a focus on high-quality, precise work.
- A proactive approach to managing tasks and solving challenges.
- Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
- Ability to lift, bend, and pull up to 50lbs and perform other physical tasks in a production and shipping environment.
- Comfortable being on your feet for extended periods during packaging and order processing.
- Competitive salary.
- A creative, dynamic work environment that encourages innovation.
- Opportunities for growth within a growing company.
- If you're passionate about graphic design, DTF, and Sublimation printing, and ready to be part of a growing team, we’d love to hear from you!
- Please submit your resume with portfolio link.
- This is a full-time position, and candidates should be prepared to contribute to both the creative and hands-on aspects of the business.
LightFire Holdings, LLC., d/b/a Kanger Wholesale USA, is a high-volume e-cigarette and vapor product distribution company. Since 2014, our company has provided stores and sub-distributors with the best authentic e-cigarette and vapor products. Our two (2) distribution warehouses give us the capacity to maintain one of the largest inventories of hardware and e-liquids in the industry. We ship these great products all over the world using the major shipping companies and freight forwarders. Our close relationship with all major manufacturers insures that we have the latest products at the earliest time. We are often a testing site for new and innovative designs and flavors. What you see on the shelf is often a result of our collaborative efforts to bring to market the best in vape. While our low prices, price match, and return policies attract customers, it is our people who are the cornerstone of our company. Anyone can sell you a product, but it is the service before and after the sale that increases value. We have a competent sales team to assist you in your selection of products. Our dedicated warehouse group ensures timely and accurate shipping. The knowledgeable and friendly customer support team is ready to respond to your every question. The work ethic of our company is truly world class. Our mission and vision is to continue to provide our customers with the best products and services while promoting safe and responsible use. We do not sell to minors. We support the industry’s efforts to educate and assist cigarette smokers to quit smoking. LightFire strives to be an industry leader and trusted partner for years to come.
