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LightFire Distribution is hiring: Graphic Designer - DTF & Sublimation Printing

LightFire Distribution
Fort Lauderdale, FL Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/13/2025

Job Title : Graphic Designer for DTF & Sublimation Printing (Full-Time).

Schedule : Monday to Friday, 8 : 00 AM - 4 : 30 PM (Some weekends as needed).

About Us :

We are a fast-growing print company specializing in Direct-to-Film (DTF) and Sublimation printing, with a focus on serving customers via Amazon, eBay, and other e-commerce platforms. We’re looking for a creative, detail-oriented, and dedicated Graphic Designer to join our team. If you're someone who takes ownership of your work, thrives in a fast-paced environment, and is ready to pitch in wherever needed, we’d love to meet you!

Job Description :

As a Graphic Designer for DTF & Sublimation Printing, you will play a key role in creating high-quality designs, managing the printing process, and ensuring a seamless customer experience. Your responsibilities will include designing artwork, troubleshooting printing issues, and engaging with customers. You will also assist with hands-on production tasks, such as packaging, shipping, and order processing. This is a team-oriented role, so a proactive, can-do attitude is essential, and you'll need to be comfortable with physical tasks like lifting, bending, and pulling.

Key Responsibilities :

Design & Artwork Preparation :

  • Create and prepare artwork for DTF and Sublimation printing, ensuring designs are print-ready, high-quality, and meet customer specifications.
  • Optimize files for various products, factoring in resolution, color profiles, and print dimensions.

Print Equipment Management & Troubleshooting :

  • Operate and maintain DTF and Sublimation printers, curing units, and related equipment.
  • Troubleshoot technical issues, including color discrepancies, alignment problems, or ink flow issues.
  • Perform regular maintenance to keep equipment running smoothly and minimize downtime.
  • Customer Service & Order Management :

  • Handle customer orders and inquiries related to design, quality, shipping, and issues on Amazon, eBay, and other platforms.
  • Communicate professionally with customers to ensure satisfaction, addressing any concerns promptly.
  • Process order adjustments, returns, and refunds as necessary, keeping customers informed throughout.
  • Social Media & Marketing Support :

  • Design engaging content for social media to promote our DTF and Sublimation printing services.
  • Create promotional materials and graphics for platforms like Instagram and Facebook to support our marketing efforts.
  • File Organization & Workflow Management :

  • Maintain organized files for customer orders, designs, and print jobs.
  • Ensure timely delivery of high-quality prints, adhering to production deadlines.
  • Physical Work & Team Collaboration :

  • Spend time on your feet, packaging, shipping, and processing orders.
  • Perform physical tasks such as lifting, bending, pulling, and moving materials as part of order fulfillment.
  • Work closely with the team to ensure that orders are completed on time and to a high standard.
  • Be a team player, always willing to go the extra mile to help the team meet deadlines and deliver quality.
  • Qualifications :

    Graphic Design Expertise :

  • Proficient in Adobe Creative Suite (Illustrator, Photoshop, etc.) with a strong portfolio of design work.
  • Experience with DTF and Sublimation printing processes, including file requirements (color management, resolution, vector formats).
  • Technical Proficiency :

  • Experience working with DTF and Sublimation printing equipment.
  • Ability to troubleshoot and resolve technical printing issues independently.
  • Customer Service Experience :

  • Proven experience in customer service, particularly with platforms like Amazon and eBay.
  • Strong communication skills and a customer-first mindset.
  • Social Media & Marketing Skills :

  • Experience with Instagram, Facebook, and other social platforms.
  • Ability to create engaging content that supports brand initiatives and promotes our services.
  • Detail-Oriented & Proactive :

  • Strong attention to detail, with a focus on high-quality, precise work.
  • A proactive approach to managing tasks and solving challenges.
  • Time Management & Multitasking :

  • Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
  • Physical Stamina :

  • Ability to lift, bend, and pull up to 50lbs and perform other physical tasks in a production and shipping environment.
  • Comfortable being on your feet for extended periods during packaging and order processing.
  • What We Offer :

  • Competitive salary.
  • A creative, dynamic work environment that encourages innovation.
  • Opportunities for growth within a growing company.
  • If you're passionate about graphic design, DTF, and Sublimation printing, and ready to be part of a growing team, we’d love to hear from you!
  • To Apply :

  • Please submit your resume with portfolio link.
  • Note :

  • This is a full-time position, and candidates should be prepared to contribute to both the creative and hands-on aspects of the business.
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