Restaurant Sales & Operations Manager

Position: Restaurant Operations Manager

Location: Livello, Coral Springs, FL

About Us

Livello is a thriving Italian-inspired restaurant in Coral Springs that emphasizes modern culinary artistry, outstanding service, and community connection. As we expand our outreach and catering services, we are looking for a dynamic, driven, and hands-on Restaurant Sales & Operations Manager to lead our team, grow sales, and take Livello to the next level.

Job Summary

The Restaurant Sales & Operations Manager will oversee daily operations, develop and execute strategies to increase restaurant and catering sales, and maintain exceptional service standards. This role requires a self-motivated individual comfortable with traveling locally to generate awareness, secure catering partnerships, and drive revenue growth. A proactive approach and ability to operate independently in a restaurant setting are essential.

Key Responsibilities

Sales Growth & Business Development:

• Focus on organic growth of restaurant sales by creating community connections and partnerships.
• Travel locally to nearby areas to raise awareness of Livello and secure catering opportunities.
• Develop and execute monthly strategies to grow catering sales, with commissions tied to performance.
• Build and nurture relationships with clients, businesses, and organizations for recurring catering opportunities.
• Analyze sales performance and identify new revenue streams.
  
  

Operations Management

• Oversee all daily restaurant operations, ensuring smooth and efficient service.
• Manage financials, including tracking sales, controlling budgets, and ensuring profitability.
• Maintain inventory levels and coordinate orders to support business needs.
• Ensure all opening, closing, and operational procedures are followed correctly.
  
  

Team Leadership

• Recruit, train, and supervise restaurant staff to uphold Livello’s service standards.
• Create staff schedules to ensure optimal shift coverage.
• Inspire and motivate the team to deliver exceptional guest experiences.
• Lead by example, assisting in operations as needed to maintain a seamless workflow.
  
  

Customer Experience & Quality Assurance

• Foster a welcoming environment that encourages repeat visits.
• Address customer feedback and resolve complaints promptly.
• Ensure food quality, service consistency, and adherence to health and safety standards.
  
  

Technology & Delivery Management

• Utilize Toast POS for order and financial management.
• Optimize third-party delivery platforms (Uber Eats, DoorDash, EZ Cater) to enhance off-site sales.
• Track delivery performance metrics and improve efficiency.
  
  

Qualifications

Required:

• Proven experience in restaurant management or related roles.
• Ability to independently drive catering sales and deliver measurable results.
• Strong leadership and organizational skills with a focus on growing business profitability.
• Familiarity with POS systems (Toast) and third-party delivery platforms.
• Comfortable with local travel to promote and expand the restaurant’s reach.
• Exceptional customer service skills and ability to resolve issues effectively.
• Physical stamina to handle the demands of a fast-paced environment.
  
  

Preferred

• Experience in managing small restaurants with a focus on business growth.
• Background in catering sales or client relationship management.
• Passion for the culinary industry and a commitment to delivering outstanding guest experiences.
• Certifications in hospitality or management are a plus.
  
  

Why Join Livello?

• Competitive base salary with commission opportunities on catering sales.
• Dynamic and supportive team-oriented work environment.
• A chance to make a significant impact in a growing restaurant business.
• Opportunities for professional growth and advancement in the restaurant industry.
  
  

How To Apply

If you’re ready to lead, inspire, and grow with us, we want to hear from you! Please submit your resume online.

We look forward to welcoming a passionate and results-driven leader to our team!

About LightFire Group

LightFire Holdings, LLC., d/b/a Kanger Wholesale USA, is a high-volume e-cigarette and vapor product distribution company. Since 2014, our company has provided stores and sub-distributors with the best authentic e-cigarette and vapor products. Our two (2) distribution warehouses give us the capacity to maintain one of the largest inventories of hardware and e-liquids in the industry. We ship these great products all over the world using the major shipping companies and freight forwarders. Our close relationship with all major manufacturers insures that we have the latest products at the earliest time. We are often a testing site for new and innovative designs and flavors. What you see on the shelf is often a result of our collaborative efforts to bring to market the best in vape. While our low prices, price match, and return policies attract customers, it is our people who are the cornerstone of our company. Anyone can sell you a product, but it is the service before and after the sale that increases value. We have a competent sales team to assist you in your selection of products. Our dedicated warehouse group ensures timely and accurate shipping. The knowledgeable and friendly customer support team is ready to respond to your every question. The work ethic of our company is truly world class. Our mission and vision is to continue to provide our customers with the best products and services while promoting safe and responsible use. We do not sell to minors. We support the industry’s efforts to educate and assist cigarette smokers to quit smoking. LightFire strives to be an industry leader and trusted partner for years to come.