Product Innovation Co-op

Job Summary:

The Product Innovation Co-op will work closely with all facets of the LightGuide team including leadership, engineering, operations, sales, and marketing with the goal to support high quality customer demonstrations in the LightGuide Innovation Center and to drive the evolution of our flagship LightGuideTM AR software application portfolio.

Job Responsibilities:

• Create, improve, and maintain demonstrations in the LightGuide Innovation Center, including both hardware and software.
• Work with customers, operations, and engineering to capture and document LightGuide authoring standards / best practices.
• Author and record LightGuide workflows to create high quality proof of concept videos for specific customer projects.
• Collaborate with the operations team to draft LightGuide workflows ahead of final installation.
• Assist in the maintenance of LightGuide’s internal hardware database.
• Conduct internal, voice of customer, and market research to generate and refine product requirements.
  
  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Competencies:

• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to work well under direction, independently, or with a team.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
  
  

Bonus Skills:

• Experience with any kind of programming (LightGuide logic is most similar to VB)
• Experience working in a manufacturing environment at any level
• Experience with databases or data visualization tools (SQL, PowerBI, etc)
• Proficient with Salesforce, CPQ, or Jira
• Proficient with basic hand tools and hardware types
• A knack for presenting or a desire to develop this skill
• Exposure to UI/UX design or an interest in this field
  
  

Education and Experience:

• Currently enrolled in a bachelor’s degree program in any of the following fields:
• Mechanical Engineering
• Industrial / Manufacturing Engineering
• Electrical Engineering
• Computer Engineering
• Computer Science
• All school levels welcome to apply
• 2 years’ experience in any professional or service job preferred
• 1 years’ experience in customer-facing roles preferred
  
  

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At LightGuide, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

DEI Statement:

LightGuide, Inc. values, promotes, and celebrates Diversity, Equity, and Inclusion (DE&I) and encourages all women, minorities, those with a disability, veterans, and LGBTQ individuals to apply to our open positions.

Equal Employment Opportunity Statement:

LightGuide, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, gender, color, religion, age, national origin, disability status, genetics, protected veteran status, socio-economic status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

JOB CODE: 1000034