What are the responsibilities and job description for the Automotive Service Advisor position at LIGHTHOUSE AUTOMOTIVE?
Job Description: We are seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the liaison between our customers and the service department, ensuring an exceptional experience for every client. Responsibilities: Greet customers and provide a warm welcome. Listen to customers' concerns and vehicle issues. Clearly explain service options and costs. Schedule appointments and manage service timelines. Maintain communication with customers throughout the service process. Provide accurate and transparent estimates. Coordinate with the service team to ensure timely completion of work. Address customer inquiries and resolve issues promptly. Qualifications: Previous experience as a Service Advisor is preferred. Excellent communication and customer service skills. Knowledge of automotive systems and repairs. Ability to multitask and prioritize in a fast-paced environment. Strong problem-solving skills. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $40,000 - $80,000 Annual Bonus/Commission: No
Salary : $40,000 - $80,000