What are the responsibilities and job description for the Medical Receptionist position at Lighthouse Medical Center?
Front Desk/Phones
POSITION SUMMARY:
The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working in a close team environment with physicians and staff. Medical Receptionist will be responsible for scheduling all new patients and existing patients for follow up appointments. Ability to multitask is a must. Will be responsible for pulling insurance benefits. Basic insurance experience is
DUTIES AND RESPONSIBILITIES
Greeting and directing all patients within the practice
Obtaining patient demographic and verifying insurance information at each visit.
Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
Obtaining patient authorization for medical records release (HIPAA compliance).
Schedules any necessary appointments after completion of patient visit.
Monitor and review patient schedules for next day office appointments.
Identifying and resolving minor patient billing complaints.
Assists in ordering, receiving and stocking of office supplies.
Maintaining cleanliness of waiting room.
Assists other Medical Receptionists and Medical Secretaries as needed.
Other duties as assigned.
EDUCATION & EXPERIENCE
Minimum of a High School diploma; Associates Degree preferred.
At least one year relevant experience and/or training preferred.
EMR experience preferred
QUALIFICATIONS & REQUIREMENTS:
Strong organizational skills.
Strong multi-tasking skills.
Strong verbal and written communication skills.
Ability to work independently on assigned tasks as well as accept direction on given assignments.
Able to work collectively with administration and staff.
Bilingual speaking (Spanish/Portuguese) would be a plus.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer Service: 1 year (Preferred)
Ability to Commute:
- Pompano Beach, FL 33060 (Required)
Ability to Relocate:
- Pompano Beach, FL 33060: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18