What are the responsibilities and job description for the Front Office Clerk position at Lighthouse on the Lake, Inc.?
ESSENTIAL JOB FUNCTIONS
· Must be a positive, adaptable person that is comfortable in fluid environments.
Responsible for the day‐to‐day operations of the front office.
· Become knowledgeable about the rules, regulations and by-laws that govern the resort.
· Take payments from members, correctly code and catalogue paper work.
· Provide a positive customer experience to all members.
· Be able to de-escalate stressful situations.
· Candidate must be comfortable answering phones and resolving issues over the phones.
· Candidate must be understanding of flexible scheduling during the summer season. This Includes working holidays and holiday weekends.
SUPPLEMENTAL JOB FUNCTIONS:
· Assist with member activities
· Assist in the processing of invoices
· Assist with sales and office duties
· Attend required training sessions
· Not all job duties are catalogued, some duties will be required that are not outlined
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee assistance program
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $17