Front Desk Customer Service Representative

Job Overview: Lighthouse Professional Services is hiring for a certified Front Desk Clerk at Minot Air Force Base at the Military & Family Readiness Center. This is a contract we're currently in the process of bidding. We've managed very similar contracts at various Air Force bases throughout the country

Duties:
- Uses varied functions of multiple office automation software to produce a wide range of documents, formats, etc.Specific assignments require a varying number and sequence of steps and use of different functions from one assignment to another.
- Uses word processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters and lengthy reports; uses existing database or spreadsheet software to create, enter, revise, sort or calculate, and retrieve data for reports; and uses graphics software to provide graphs and charts for reports and presentations.
- Assists in developing look and format of reports and in identifying and solving problems in existing methods or procedures. Assists in developing training aids for use by office members and providing them with hands-on-training.
- Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents.Composes nontechnical correspondence, such as instructions on office procedures, requests for information, and letters of acknowledgment or notification. Consolidates and finalizes information from system and files for various reports in accordance with established reporting procedures.

Experience:
- Knowledge of Microsoft Office, Access and Excel programs
- Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports
- Knowledge of format, rules, procedures, and operations applicable to clerical assignments to prepare/review routine correspondence/reports, screen telephone calls and visitors, maintain files/records, review and process mail, and perform clerical procedures to arrange a variety of material from different sources and other administrative work of organization
- Ability to locate, assemble, and compose information for routine reports, inquiries, and nontechnical correspondence
- Ability to communicate effectively, both orally and in writing, using tact and courtesy

Benefits:
- Competitive pay
- Comprehensive benefits package available

If you have experience as a Front Desk Clerk or Administrative Assistant with a passion to assist military member and their families, then we invite you to apply to be part of our dynamic team at Lighthouse Professional Services.

Job Type: Full-time

Pay: $16.20 - $21.13 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Pharmacy technician experience: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Minot Air Force Base, ND 58704 (Required)

Ability to Relocate:

• Minot Air Force Base, ND 58704: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $21