Front Desk Receptionist

Front Desk Receptionist

Monday - Friday 7:30 am – 4:00 pm

We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing a positive and welcoming environment. The Front Desk Receptionist will manage all incoming calls, handle administrative tasks, and support the office with various duties as needed.

Qualifications

• High school diploma or equivalent (Associate’s degree preferred).
• Proven experience as a receptionist, front desk representative, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Ability to work well with others and provide exceptional customer service.
• Proficient in MS Office (Word, Excel, Outlook) and basic office equipment (printers, copiers, etc.).
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer and direct phone calls, emails, and inquiries in a timely and accurate manner.
• Manage appointment scheduling and ensure efficient calendar management.
• Maintain a clean, organized, and professional front desk area.
• Handle mail and package deliveries, ensuring proper distribution.
• Perform administrative tasks, such as filing, data entry, and updating records.
• Provide general information and directions for visitors and staff.
• Assist with office supplies management, including ordering and inventory control.
• Communicating with service providers to book appointments based on availability and urgency and providing information, service requirements and specific instructions. The Front desk serves as the primary contact point for all vendor related inquires and ensures that the service process flows smoothly from start to finish.
• Ensure all safety protocols are followed, including visitor sign-ins and security procedures.
• Support other departments with administrative tasks as needed.
• Supports the mission and vision of Lighthouse Vocational Services

Physical Requirements

The physical requirements for a front desk position can vary depending on the specific role and workplace. However, there are some common physical aspects typically expected:

1. Standing/Walking: Front desk staff often need to stand for extended periods, particularly in busy environments. You might also need to walk to deliver documents, assist guests, or answer phones.

2. Lifting: There may be occasional lifting of boxes and office supplies. Usually, the weight would be manageable, but the ability to lift light to moderate loads may be required.

3. Hand-Eye Coordination: Efficiently handling the computer system, managing keys or documents, and answering phones all require coordination and fine motor skills.

4. Stamina and Endurance: The ability to work a full shift, often involving a mix of sitting, standing, and walking, can be physically demanding over time.

5. Dexterity: Typing, writing, and using office equipment (e.g., phones, printers, scanners) require manual dexterity.

6. Vision and Hearing: Good vision for reading and writing, as well as hearing for phone calls and in-person communication, are important.

7. Good Posture: Since you may be sitting at a desk for long hours, maintaining good posture to avoid strain or injury is crucial.

Each workplace may have additional physical requirements depending on their environment and specific duties, but these are generally the key physical demands.

Job Type: Full-time

Pay: $17.00 - $17.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to Relocate:

• New Holland, PA 17557: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18